Claim Representative

2 days ago


MA United States A.I.M. Mutual Insurance Companies Full time
About Us

A.I.M. Mutual Insurance Companies is a leading provider of workers' compensation services, dedicated to delivering exceptional service excellence to our clients and customers.

Job Summary

We are seeking a highly motivated and organized Claim Representative to join our team. As a key member of our claims team, you will be responsible for handling the claim process from beginning to end, working closely with injured workers, employers, doctors, insurance companies, and co-workers in other departments.

Key Responsibilities
  • Manage the claim process and treatment plans to ensure timely and effective resolution
  • Communicate with stakeholders to gather information and provide updates
  • Collaborate with internal teams to ensure seamless claim processing
  • Develop and maintain relationships with key stakeholders to ensure customer satisfaction
Requirements
  • College degree
  • Experience in a call center or customer service environment
  • Ability to organize and prioritize workflows and meet company/industry deadlines
  • Self-motivation and ability to work with little direction
  • Professional insurance designation (or willingness to pursue)
What We Offer
  • 35-hour work week
  • Summer hours June through September
  • Medical, dental, and vision plans
  • Employer-sponsored retirement plan with matching employer contribution
  • Company-paid life and disability insurance
  • Paid time off and generous holiday time
Why Work for Us?

A.I.M. Mutual has been recognized as one of the Best Places to Work in Insurance and has earned the Best Place for Working Parents designation. We offer a dynamic and supportive work environment, with opportunities for growth and development.



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