Field Claims Representative

3 days ago

United, United States Solera, Inc. Full time
Job Title: Field Claims Representative

Solera, Inc. is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience.

We provide products and services to protect life's other most important assets: our homes and digital identities.

As a Field Claims Representative, you will be responsible for conducting and managing on-site insurance property claim inventory assignments pursuant to SOS field inventory processes.

Key Responsibilities:
  • Conduct and manage on-site insurance property claim inventory assignments.
  • Complete all tasks assigned in a diligent manner consistent with department, facility or operational and corporate goals and objectives.
  • Assist in business development activities in conjunction with new and existing service offerings.
  • Promote, build, and maintain good customer relations with adjusters assist in retention and repeat use.
  • Communicate with your Field Manager and Service Manager on a daily basis with regards to operational issues and/or improvements.
  • Follow all standard operating and safety procedures, written and oral, at all times.
  • Ability and willingness to take on additional responsibilities as assigned.
Requirements:
  • Strong problem solving, project management skills while maintaining excellent customer service with client policyholder and insurance company claim staff.
  • Present in a professional manner both in personal and vehicle appearance.
  • Ability to work in adverse conditions (post loss insurance claims).
  • Perform work assignments in a safe and concise manner, following all Enservio safety standards.
  • Proficient with Microsoft Office Suite.
  • Strong problem solving and analytical skills.
  • Strong interpersonal, writing and communication skills.
  • Excellent personal organization and leadership skills.
  • Results oriented with the ability to accomplish work in a team environment.
  • Property and Casualty claim experience a plus.
  • Restoration industry experience a plus.
  • Ability to travel to site location in your geographic area.
  • Ability to lift without any physical restrictions up to 30 pounds.
  • Work independent of direct onsite supervision.
  • Valid driver's license and reliable personal vehicle available for use.

Solera, Inc. is an equal opportunity employer and prohibits discrimination against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, and genetic information.

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