Senior Program Manager- Corporate Occupier Portfolio Lead

1 month ago

Tampa, Florida, United States Turner & Townsend Full time
Job Description

Turner & Townsend is seeking an experienced Program Management Office (PMO) Senior Consultant or Associate Director within our Program and Portfolio Management service line. The role will be focused within our Real Estate sector.

Key Responsibilities
  1. Develop strategic business cases for defined programs, covering all projects or programs within execution and delivery scope.
  2. Define and fulfill benefits, objectives, and success criteria aligned to approved strategic business cases.
  3. Gather and record execution and delivery scope requirements, documented in an overall program charter or execution plan.
  4. Document lean methods, processes, and procedures for managing projects and programs throughout a life cycle.
  5. Produce and maintain the overall program framework/playbook, inclusive of the program execution plan and delivery methodology.
  6. Maintain tools and templates aligned to the agreed program execution plan and delivery methodology.
  7. Identify strategic portfolio and program stakeholders, maintain communication, influence stakeholder involvement, and obtain input as required.
  8. Analyze program risk and opportunities trend and their respective cost and schedule impact.
  9. Define an overall approach to continuous improvements incorporating strategic objectives and alignment with defined benefits and targets.
  10. Support day-to-day operational management duties of the team, as part of the leadership team, support the achievement of our strategic goals.
  11. Act as or support commission leads on our programs, including managing client relations and commercial contractual arrangements.
  12. Support the development of program processes and systems that enable efficient data collection, management, and benchmarking.
  13. Ensure compliance to company compliance rules on all projects managed by third-party Project Managers.
  14. Design and undertake training sessions and produce materials on new processes, changes, and efficiencies.
  15. Prepare monthly and ad hoc reports on governance performance for various audiences.
  16. Champion service quality in everything we do.
  17. Lead and motivate others to deliver excellent client service.
  18. Support business development activities with new and existing clients, including bid writing.
  19. Act as the key, day-to-day client interface, ensuring client objectives are met through the delivery of our service.
  20. Coach and mentor staff, assisting them to achieve professional designations and career growth objectives.
  21. Understand, identify, and develop cross-divisional ideas into value opportunities.
Qualifications
  • 8 years' minimum experience in program management, construction management, or Audit and Compliance.
  • Bachelor's degree in Construction Management, Engineering, or similar degree.
  • Strong communication and leadership skills.
  • Attention to detail in service delivery, communications, and ways of working with others.
  • Demonstrably excellent analytic and communication skills.
  • Commercial awareness, including the ability to articulate business decisions within the wider context and market trends.
  • Confident leading alone and working as part of a team, with the ability to flex according to the needs of the program.
  • A desire to grow and develop roles into more senior opportunities.
  • Business development experience, in the context of identifying opportunities with existing as well as new clients.
  • Competent user of data management software (for example, Excel) and systems for data cleansing, management, analytics, and quality assurance.
  • Possess an approach to working that covers delivery of tasks and effective stakeholder engagement.
  • Leadership experience in the conception, development, and implementation of large programs would be beneficial.
  • Flexible schedule to reflect the needs of the Client.
  • Self-motivated and dependable, with the ability to prioritize workload and be organizationally astute.
  • Demonstrate experience communicating and managing with multiple internal and external stakeholders, such as design teams, client corporate real estate teams, and contractors.
  • Demonstrate the ability to successfully complete and present program reports to Clients and articulate progress, change, key risks, issues, and critical factors in a concise manner.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Turner & Townsend does not accept any speculative or unsolicited CVs that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list. Any speculative or unsolicited CVs will be treated as a direct application.

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Please find out more about us at Turner & Townsend website

Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter, Instagram, LinkedIn

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

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