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Human Resources Representative
2 months ago
We are seeking a highly skilled Human Resources Representative to join our team at CTI, Inc. This role will be responsible for providing exceptional customer service, recruiting, and onboarding efforts.
Key Responsibilities- Act as the primary point of contact for all general HR inquiries, administration, and correspondence
- Provide top-notch customer service to applicants and employees through various communication channels
- Utilize and maintain ATS, HRIS, and Driver Qualification records to ensure compliance and accuracy
- Partner with hiring managers to determine staffing needs for all positions
- Recruit and pre-screen applicants according to job specifications
- Perform detailed pre-employment screening, including background checks, drug testing, and previous employer verifications
- Prepare official offer letters and coordinate hotel reservations for new hires
- Schedule new employees for new hire orientation, conduct onboarding sessions, and collect and process new hire paperwork
- Ensure all new hires are processed through E-Verify to confirm eligibility to work in the United States
- Use social media and professional networking to identify and source candidates
- Assist with the development and implementation of advertising and marketing strategies
- Attend job fairs and networking events
- Approve invoices for driver compliance screenings
- Perform office services, including document filing, scanning, answering, and directing phone calls, distributing mail, and ordering supplies
- Data entry and verification of information
- Interpret and explain policies and procedures, rules, and regulations related to HR
- Special projects and events as assigned
- High School Diploma or equivalent; Bachelor's degree in a related field is preferred
- SHRM-CP or PHR certification is highly preferred
- Minimum one year of customer service-related or sales assistant experience
- One year of Human Resources, recruiting, or related experience is preferred
- Bi-lingual English/Spanish written and spoken is strongly preferred
- DOT compliance or commercial driving experience is preferred
- Experience with an Applicant Tracking System (ATS) such as BambooHR is preferred
- Experience with social media platforms and creating content is preferred
- Work experience with Microsoft Office, including intermediate-to-expert proficiency in Excel, Word, and Outlook is preferred
- Ability to type a minimum of 50 WPM is preferred
- Strong initiative and solid judgment abilities/skills
- Excellent written and verbal communication skills
- Attention to detail, highly organized, and efficient
- Ability to work effectively under pressure and with frequent interruptions
- Basic understanding of State and Federal laws, rules, and regulations that pertain to HR and Department of Transportation
- Ability to work overtime as needed
- Ability to travel as needed
CTI, Inc. is an Equal Opportunity Employer. We promote a drug/alcohol-free work environment through mandatory pre-employment and ongoing random testing. Company policy may disqualify an applicant with certain criminal history from employment in particular positions.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position. To request an accommodation, please contact our Human Resources office.