Current jobs related to Customer Resolutions Specialist - Overland Park, Kansas - A Place For Mom
-
Property Claim Resolution Specialist
3 weeks ago
Overland Park, Kansas, United States Travelers Insurance Full timeAbout the Role:Travelers Insurance is seeking a skilled Property Claim Resolution Specialist to join our team. As a Property Claim Resolution Specialist, you will be responsible for providing quality claim handling throughout the claim life cycle while maintaining full compliance with internal and external standards and state specific regulations.Key...
-
Property Claim Resolution Specialist
3 weeks ago
Overland Park, Kansas, United States Travelers Insurance Full timeAbout the Role:We are seeking a skilled Property Claim Resolution Specialist to join our team at Travelers Insurance. As a Property Claim Resolution Specialist, you will be responsible for handling home and auto claims, evaluating damage, and negotiating on behalf of our customers.Key Responsibilities:Provide quality claim handling throughout the claim life...
-
Network Support Specialist
3 weeks ago
Overland Park, Kansas, United States Johnson County Community College Full timeJob Summary: We are seeking a skilled Network Support Specialist to join our team at Johnson County Community College. The successful candidate will be responsible for providing day-to-day technical support for endpoint devices and performing troubleshooting, installations, moves, adds, changes, and repair work across our network infrastructure.Key...
-
Project Specialist
4 weeks ago
Overland Park, Kansas, United States Scheels Full timeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced retail environment? We're seeking a skilled Project Specialist to join our team at Scheels!As a Project Specialist, you will be responsible for ensuring our customers receive world-class service and attention in our fitting rooms. You will answer incoming...
-
Payroll Specialist
4 weeks ago
Overland Park, Kansas, United States Inceed Full timePayroll Specialist OpportunityWe are seeking a skilled Payroll Specialist to join our team at a great company in Overland Park, Kansas. As a Payroll Specialist, you will play a critical role in supporting payroll operations and assisting with various tasks, from handling garnishments to managing compensation plans.Key Responsibilities:Provide troubleshooting...
-
Digital Press Specialist
4 weeks ago
Overland Park, Kansas, United States SumnerOne Full timeSumnerOne is seeking a highly skilled Digital Press Specialist to lead the installation of digital presses, envelope printers, and advanced finishing devices. In this role, you will be responsible for ensuring seamless transitions between pre-sales consultations and post-sales support.Key Responsibilities:Install and configure digital presses, envelope...
-
Senior Functional Specialist
4 weeks ago
Overland Park, Kansas, United States Netsmart Full timeJob DescriptionAs a Senior Functional Specialist at Netsmart, you will play a key role in defining and documenting vision, functional requirements, and design using solution management tools and processes.Key Responsibilities:Lead initiatives with engineering and business leaders on roadmap execution by providing user stories that drive solutions...
-
Payroll Specialist
4 weeks ago
Overland Park, Kansas, United States Inceed Full timeJob SummaryWe are seeking a highly skilled Payroll Specialist to join our team at Inceed. The successful candidate will play a critical role in supporting payroll operations and assisting with various tasks, from handling garnishments to managing compensation plans.Key Responsibilities:Provide troubleshooting and support for payroll-related issues and...
-
Fraud Operations Specialist
4 weeks ago
Overland Park, Kansas, United States Synectics Inc Full timeJob DescriptionAt Synectics Inc, we are seeking a skilled Fraud Specialist to join our team. As a key member of our fraud management department, you will play a critical role in identifying and mitigating fraudulent activities.Key Responsibilities:Conduct in-depth analysis and investigations to identify and manage fraudulent activities.Analyze relevant data...
-
Overland Park, Kansas, United States The Travelers Companies, Inc Full timeJob SummaryWe are seeking a highly skilled Senior Claims Specialist to join our team at The Travelers Companies, Inc. As a key member of our claims resolution team, you will be responsible for investigating, evaluating, and resolving complex liability claims.Key ResponsibilitiesInvestigate and evaluate claims to determine liability and damagesDevelop and...
-
Customer Experience Coordinator
4 weeks ago
Overland Park, Kansas, United States Premier Volvo Cars of Overland Park Full timeAbout UsPremier Volvo Cars of Overland Park is dedicated to providing exceptional customer experiences. We're passionate about helping our customers celebrate and learn about their brand new vehicles.Job OverviewThe Customer Experience Specialist plays a crucial role in ensuring a smooth and informative delivery process for our customers. This role requires...
-
Software Support Specialist
4 weeks ago
Overland Park, Kansas, United States Tyler Technologies Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Software Support Specialist to join our Digital Solutions Division's Recreation Management Support team at Tyler Technologies.The successful candidate will serve as the single point of contact for all support-related needs, providing exceptional customer service and technical expertise to...
-
Customer Experience Liaison
2 weeks ago
Overland Park, Kansas, United States Premier Volvo Cars of Overland Park Full timeJob Title: Delivery CoordinatorLocation: Premier Volvo Cars of Overland ParkJob Type: Full-TimeWe pride ourselves on providing exceptional customer experiences at Premier Volvo Cars of Overland Park. We're looking for a passionate and dedicated individual to join our team and help our customers celebrate and learn about their brand new vehicles.Position...
-
Customer Acquisition Specialist
4 weeks ago
Overland Park, Kansas, United States Lula Full timeJob Title: Customer Acquisition RepresentativeAt Lula, we're seeking a highly motivated and results-driven Customer Acquisition Representative to join our growing team. As a key member of our sales team, you will be responsible for acquiring new customers through outbound and inbound inquiries.Key Responsibilities:Establish and maintain relationships with...
-
Fraud Specialist/Fraud Operations Specialist I
3 weeks ago
Overland Park, Kansas, United States Spectraforce Technologies Full timeFraud Specialist Job DescriptionAt Spectraforce Technologies, we are seeking a skilled Fraud Specialist to join our team. As a Fraud Specialist, you will play a critical role in identifying and managing fraudulent activities. Your primary responsibility will be to conduct in-depth analysis and investigations to confirm or clear fraud, validate customer ID...
-
Network Support Specialist
3 weeks ago
Overland Park, Kansas, United States Johnson County Community College Full timeJob Summary:Johnson County Community College is seeking a skilled Network Technician to provide day-to-day technical support for endpoint devices and perform troubleshooting, installations, moves, adds, changes, and repair work across the college's network infrastructure.Key Responsibilities:Ensure standards of quality are maintained during the installation,...
-
Eyebrow Threading Specialist
2 months ago
Overland Park, Kansas, United States Brow Art 23 Full timeJob OpportunityWe are seeking a skilled Eyebrow Threading Specialist to join our team at Brow Art 23. As a threading-centric beauty and skincare boutique, we offer a unique and glamorous experience for our clients. Our ideal candidate will possess exceptional customer service skills, the ability to sell products and upsell services, and a passion for...
-
Commercial Lines Customer Service Representative
4 weeks ago
Overland Park, Kansas, United States Kaia Corp Full timeJob SummaryThe Commercial Lines Customer Service Representative at Kaia Corp is responsible for delivering exceptional customer experiences by handling inquiries and concerns with speed and professionalism. This role involves daily interaction with customers, insurance carriers, and fellow employees to conduct specific service and marketing activities.Key...
-
Overland Park, Kansas, United States T-Mobile Full timeCybersecurity Engineer, Data Loss Prevention SpecialistAt T-Mobile, we invest in our employees' growth and development. Our Total Rewards Package ensures that team members receive a competitive base salary and compensation package, including multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and...
-
Insurance Risk Specialist
3 weeks ago
Overland Park, Kansas, United States Steadily Full timeJob Title: Insurance Risk SpecialistAbout the Role:We are seeking an experienced Insurance Risk Specialist to join our team at Steadily. As an Insurance Risk Specialist, you will be responsible for handling inside sales for customers who need help getting coverage for their rental properties. You will convert incoming leads by rapidly responding to customers...
Customer Resolutions Specialist
2 months ago
We are seeking a highly skilled and detail-oriented Customer Resolutions Specialist to join our team at A Place for Mom. As a key member of our customer support team, you will be responsible for providing exceptional service to senior living providers in the US & Canada, ensuring their concerns are addressed promptly and professionally.
Key Responsibilities:- Provide superior customer support to senior living providers, resolving billing, invoicing, and contract-related concerns.
- Communicate effectively with external customers to understand their concerns and provide timely resolutions.
- Research and analyze customer issues, applying creative problem-solving skills to find effective solutions.
- Document all activities and tasks related to customer concerns in our CRM system.
- Prepare and send clear, detailed written correspondence to customers following phone conversations.
- Professional and respectful communication skills, with the ability to interact with C-Level executives via phone and email.
- Strong organizational and prioritization skills, with the ability to set priorities, meet deadlines, and manage multiple projects effectively.
- Highly efficient and able to effectively self-manage time in a fast-paced environment.
- Ability to research and resolve issues with strong attention to detail and creative problem-solving skills.
- Ability to review facts and documents, making fair and consistent decisions.
- Ability to exercise sound discretion and make sound independent decisions, within general policy, procedural, and legal guidelines.
- Ability to understand, explain, and apply applicable laws, codes, regulations, and standards.
- Detailed and meticulous record-keeping skills.
- Strong computer skills, including Microsoft and Google suites.
- Bachelor's degree preferred.
- $25-$27 per hour, with full-time, hourly compensation.
- Full benefits for full-time employees, including health, life, dental, vision, 401(k) + company match, paid time off, etc.
- This is a hybrid position, with 3 days in office and 2 days remote weekly.
