Service Manager

4 weeks ago


KailuaKona, Hawaii, United States Terminix Full time
About the Role

We are seeking a highly skilled and motivated Service Manager to join our team at Terminix. As a Service Manager, you will play a key leadership role in our local Terminix branches, leading and motivating our local Pest Technician Teams to provide outstanding service delivery of Terminix products to our valued customers.

Key Responsibilities
  • Monitor branch scheduling and ensure pest tech routes are successfully completed
  • Ensure regulatory compliance and safety standards are met or exceeded
  • Respond to customer concerns, including resolving cancellation requests
  • Inspect and evaluate the performance of Pest Technicians
  • Monitor and maintain inventory levels of pest control products
  • Facilitate continual training of local sales and service teams
Requirements
  • An associate's degree and a valid driver's license are both requirements
  • Having 1-2 years of related experience is very helpful, but not required
  • Willingness to relocate is highly desirable
  • You are able to effectively lead and motivate others
  • You have strong communications skills – interpersonal, written, presenting
  • You are good at problem solving and coming up with practical solutions
  • You are able to build rapport easily and establish trust with customers and employees
  • You are detailed oriented and understand the importance of safety
  • You have a good aptitude for basic/intermediate math-- necessary for doing calculations related to sales and service
What We Offer
  • Comprehensive training and licensure, all paid by the company
  • Company vehicle, gas card, cell phone, and laptop
  • Highly competitive compensation
  • Opportunities for advancement and career growth
  • Medical, dental and vision coverage + discounts on Terminix brands
  • Short/long-term Disability and Life Insurance
  • Paid time off
Why Choose Terminix?

At Terminix, we pride ourselves on being a world-class team that rewards high performance and promotes from within. We offer competitive pay and many of our roles offer performance incentives. Join our team and take advantage of our comprehensive training and licensure program, company vehicle, and highly competitive compensation package.


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