Seasonal Sales Representative

4 weeks ago


New Braunfels, Texas, United States James Avery Full time

Job Summary

The Seasonal Sales Associate will provide exceptional guest service skills and resolve guest issues effectively. This role is perfect for individuals who are enthusiastic, willing to learn, and contribute to a positive team spirit.

Key Responsibilities

  • Demonstrate effective guest service skills and resolves guest issues effectively.
  • Enter guest data and other sales data for guests into POS (sales, returns, special orders, engraving, repairs) completely and accurately and obtain proper signatures on guest sales.
  • Presents jewelry from stock/cases to guests and replaces items in correct areas when sale is completed.
  • Repairs, polishes, or solders jewelry.
  • Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest-owned jewelry.
  • Provides knowledgeable service to guests on product information utilizing in-store tools/training.
  • Boxes and wraps sales for gift presentation.
  • Achieves established individual Key Performance Metrics.
  • Assists Store Management in achieving store Key Performance Indicator Metrics.
  • Assists Store Management in meeting company standards in overall store presentation.
  • Assists with daily housekeeping and maintenance duties.
  • Attends all required meetings.

Requirements

  • Good communication skills.
  • Good organizational skills and time management.
  • Proven ability to coordinate multiple tasks simultaneously and manage frequent interruptions.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Strong problem-solving skills, and the ability to quickly learn new technology.
  • Possesses strong problem diagnosis skills and the ability to work effectively under pressure.
  • Enthusiastic, willing to learn, and contributes to a positive team spirit.

Preferred Qualifications

  • Previous retail sales or guest service experience.


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