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Customer Service Associate

1 week ago

Coral Springs, Florida, United States Marie Buchholz - State Farm Agent Full time

At Marie Buchholz - State Farm Agent, we're looking for a talented Customer Service Associate to join our team. As a key member of our agency, you will play a crucial role in generating exceptional customer experiences that drive business growth.

As a Customer Service Associate, your primary responsibility will be to manage customer inquiries and resolve issues efficiently. You'll also maintain accurate customer records, update information as needed, and assist with retention strategies.

We're seeking someone with excellent communication and problem-solving skills, who can handle high-pressure situations calmly. Experience in customer service is preferred, but not necessary.

In this role, you'll have the opportunity to work closely with other departments to ensure seamless customer satisfaction. Your attention to detail and commitment to delivering exceptional customer experiences will make you an invaluable asset to our team.