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Customer Service Team Lead

1 week ago

Coral Springs, Florida, United States Walmart Full time
About the Role
We are seeking an experienced Member Team Lead to join our team at Sam's Club. As a key member of the front-end team, you will be responsible for delivering exceptional customer service, managing cash handling and operations, and promoting membership programs.

Responsibilities
  • Supervise front-end associates, providing guidance on customer service standards, sales techniques, and operational procedures.
  • Manage cash handling and accounting records, ensuring accuracy and compliance with company policies.
  • Develop and implement processes to improve customer satisfaction, sales performance, and operational efficiency.
  • Collaborate with other departments to ensure seamless store operations.

What We Offer
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A comprehensive benefits package, including health, dental, and vision coverage.
  • 401(k) and stock purchase plans.
  • Paid time off, parental leave, and family care leave.
  • Short-term and long-term disability insurance.