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Senior Customer Service Supervisor
1 week ago
As a Member Team Lead at Sam's Club, you will have the opportunity to develop your leadership skills, drive business results, and make a meaningful impact on the lives of our members. This role involves supervising front-end associates, managing cash handling and operations, and promoting membership programs.
Responsibilities
- Supervise front-end associates, providing guidance on customer service standards, sales techniques, and operational procedures.
- Manage cash handling and accounting records, ensuring accuracy and compliance with company policies.
- Develop and implement processes to improve customer satisfaction, sales performance, and operational efficiency.
- Collaborate with other departments to ensure seamless store operations.
What We Offer
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- A comprehensive benefits package, including health, dental, and vision coverage.
- 401(k) and stock purchase plans.
- Paid time off, parental leave, and family care leave.
- Short-term and long-term disability insurance.