Part-time Lead Barista
2 weeks ago
The Westin Minneapolis is a historic hotel located in the heart of downtown Minneapolis. Our hotel features a unique blend of contemporary convenience and historic significance, with a 6,400 square-foot walnut paneled lobby and a 200-seat restaurant. We offer a wide range of benefits to our associates, including medical, dental, and vision insurance, as well as a 401(k) savings plan with matching funds.
Job SummaryWe are seeking a Part-time Lead Barista to join our team at the Westin Minneapolis. As a Lead Barista, you will be responsible for providing exceptional customer service, maintaining a clean and attractive outlet, and ensuring guest satisfaction. You will also be responsible for preparing customer orders, ringing guest checks, and maintaining the highest level of standards for all product preparation.
Responsibilities- Provide superior customer service and maintain a clean and attractive outlet
- Prepare customer orders accurately and efficiently
- Ring guest checks correctly and ensure guest satisfaction
- Maintain the highest level of standards for all product preparation
- Clean or sanitize work areas, utensils, equipment, service stations, or seating areas
- Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer, and house bank management
- Balance house bank at the end of the shift
- Perform any other job-related duties as assigned
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes as relating to pricing
- Ability to operate a keyboard and Point of Sale procedures
- Ability to effectively deal with and resolve conflict situations, such as inaccurate check total
- Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation
- Effective verbal and written communication skills
We offer a comprehensive benefit program that includes competitive medical and dental insurance, vision insurance, a 401(k) savings plan with matching funds, and a wide range of other benefits. We also offer a unique benefit called DailyPay, which allows our associates to access their earnings when they want them.
We are an equal opportunity employer and welcome applications from all qualified candidates. We are committed to building a diverse and inclusive workplace and encourage candidates from all backgrounds to apply.
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