Barista - PT

As a Barista at Barnes & Noble, you will provide exceptional service to our customers, ensuring their experience is top-notch. You will be passionate about coffee, creating inspiring drinks, and knowledgeable about our café offerings. Your ability to engage, build rapport, and provide friendly, fast service will make a significant impact on our customers' satisfaction.

• Work on the café floor, requiring physical activity, and sales floor when needed.
• Deliver perfect beverages that exceed customer expectations through tailored order creation.
• Make relevant beverage and food recommendations to enhance the customer experience.
• Maintain a welcoming café environment by stocking the bake case and displaying merchandise.
• Ensure a clean and tidy environment, adhering to operational standards and safety codes.
• Protect company assets by controlling waste and shrink.
• Recognize and assist customers and employees with urgency and care.

• Passionate about the products we serve.
• Positive and can-do attitude.
• Enjoy working with people.
• Listen to people and enjoy solving problems.
• Make correct recommendations for handcrafted beverages and food items.
• Well-organized, efficient, and able to multi-task.
• Clear and respectful communication skills.

• Treat customers as the top priority at all times.
• Take initiative and consistently grow and expand café knowledge.
• Enjoy making recommendations and engaging with others.
• Exhibit and demonstrate initiative.
• Support company goals and initiatives and be a team player.
• Show respect and kindness to fellow employees and customers.
• Accept responsibility and execute all assignments correctly and with care.
• Accept coaching and feedback from others openly.
• Flexible and adaptable to an ever-changing environment.

Barnes & Noble is an Affirmative Action Employer committed to diversity in the workplace. We provide equal employment opportunity for all, without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition, genetic information, gender, gender identity, gender expression, hairstyle, height, and/or weight, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other self-identified, perceived, or actual characteristic protected by applicable federal, state, or local laws and ordinances.

Please inform us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Contact (800) 799-5335.