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Client Relations Associate

2 months ago

Belle Chasse, Louisiana, United States ICI New Orleans Full time

Join Our Team as a Client Support Representative
At ICI New Orleans, we are committed to providing the most innovative and memorable client experiences in the industry. Our mission is to combine products and solutions that empower businesses to build, operate, and expand their brand. We are on the lookout for a motivated and enthusiastic individual to fill the role of Client Support Representative, contributing to our ambitious objectives.

Key Responsibilities:
As a Client Support Representative, your main focus will be to enhance awareness of our company and its offerings while delivering clear and consistent messaging to various audiences. Your responsibilities will include:

  • Engaging with potential customers by informing them about the products and services offered by our clients.
  • Fostering lasting relationships with clients through excellent interpersonal skills and approachability.
  • Responding to inquiries about services and elaborating on the advantages of our brand compared to competitors.
  • Participating in regular strategy meetings with the Client Support Specialist team to meet customer acquisition and sales targets.
  • Attending training sessions on new products, services, or promotional offers to ensure customers receive the most accurate and current information.
  • Efficiently and accurately processing customer orders.

Qualifications:
To be successful in this role, candidates should possess:

  • 0-2 years of experience in a customer-focused position is preferred.
  • A High School Diploma or equivalent.
  • A college degree is preferred but not mandatory.
  • Strong communication skills.
  • The ability to manage multiple responsibilities with flexibility.

What We Offer:
At ICI New Orleans, we pride ourselves on our positive and diverse workplace culture. Our Client Support Representatives enjoy:

  • Opportunities for career growth and advancement.
  • Time off on all major holidays.
  • Travel opportunities and participation in company events.
  • A consistent schedule and job security.

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