District Manager

4 days ago


Dallas, Texas, United States Public Storage Full time
Lead and Develop a High-Performing Team

As a District Manager at Public Storage, you will be responsible for leading and developing a high-performing team of customer-facing employees. Your goal will be to drive sales, improve customer satisfaction, and maintain operational excellence across a portfolio of multi-unit locations.

Key Responsibilities:
  • Recruit, motivate, and retain a dedicated team of customer-facing employees
  • Drive team performance through effective communication, coaching, and training
  • Manage physical assets, including repair and maintenance systems, vendor management, and cleaning standards
  • Oversee delinquent tenant processes, including auctions, to reduce delinquency rates and improve customer retention
  • Conduct monthly property audits to ensure operational standards and safety compliance are met
Deliver Outstanding Customer Service
  • Provide a welcoming and well-maintained environment for customers through effective facility maintenance and vendor management
  • Address customer inquiries and concerns promptly and professionally
Grow and Maintain a Robust Business
  • Drive business growth using analytics to identify trends and develop strategies to capitalize on opportunities in your district
  • Communicate effectively with customers, colleagues, and team members
Benefits:
  • $116,000 first-year annual total compensation award opportunity, including base, guaranteed bonus, and restricted stock units
  • Second-year bonus potential increase to $20,000 performance-based bonus
  • Participation in company stock program with dividends paid quarterly
  • Internal promotional and career opportunities throughout the United States
  • Extensive training and coaching plans
  • Comprehensive group healthcare programs
  • 401(k) with generous employer match
  • Paid time off
  • Monday through Friday work schedule
Qualifications:
  • Relocation ability for growth opportunities
  • Demonstrated leadership in building, developing, and retaining high-performing teams in a retail, service, or hospitality industry
  • Proven track record of top-tier performance
  • Experience managing operational audits and payroll budgets
  • Exceptional communication and time management skills
  • Proficient in MS Office (Excel, Word, PowerPoint, and Outlook)
  • Passion for sales and customer service excellence
  • Bachelor's Degree preferred
  • Weekend availability by telephone
  • 5 work Saturdays per year required during peak season

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