Technical Specialist

2 days ago


Raleigh, North Carolina, United States HighCloud Solutions Full time
EHR Architect Job Description

HighCloud Solutions is seeking an experienced EHR Architect to join our Applications Technology Team. As an EHR Architect, you will be responsible for establishing and managing the long and short-term application strategy processes and procedures for applications and associated infrastructure.

Key Responsibilities:
  • Establish and manage the long and short-term application strategy processes and procedures for applications and associated infrastructure.
  • Participate in the application design and implementation, analyze application activities, and make recommendations for improvement.
  • Translate organizational business and clinical needs to technology requirements and propose appropriate technologies and services to enable the enterprise to meet strategic and tactical objectives.
  • Work as a liaison to team members on product/application issues and provide expert system knowledge.
  • Mentor and coach team members regarding technical and system integration.
Essential Functions:
  • Align business/clinical needs and technology requirements.
  • Analyze and resolve technical issues.
  • Assist business owners and customers with delivered solutions, processes, and tools.
  • Assure architectural compliance, technical accuracy, as technologies are enabled.
  • Build and leverage relationships with key technology partners/vendors.
  • Define interfaces and integrate system components within current infrastructure.
  • Develop application and associated infrastructure architectures, collaborate with service providers to ensure proper implementation.
  • Install/upgrade, configure, maintain, and support various interoperable and third-party products and technologies.
  • Establish baseline, ensure completeness of documentation.
  • Facilitate and participate in end-to-end testing, debugging, and defect resolution for ongoing infrastructure and application technology projects.
  • Participate in business case development, project sizing, design, and implementation of enterprise-wide total system and technical solutions.
  • Represent the liaison between infrastructure technology domains and the information and application layers.
  • Responsible for deployment and technical accuracy of integrated application modernization system designs.
  • Responsible for implementation of applications migration from legacy systems to modern systems using interoperability tools.
  • Responsible for resolution of issues, production support of application and infrastructure technology services.
  • Work on continuous application and technology improvement initiatives.
  • Write custom code and scripts to provide custom system solutions towards automation, reporting, and workaround for unsupported product functionalities.
Minimum Qualifications:
  • Experience: Five (5) years of progressively responsible and directly related work experience.
  • Epic Client Systems Administrator (ECSA) experience is highly preferred.
Knowledge, Skills, and Abilities:
  • Ability to apply Information Technology in a healthcare setting.
  • Ability to be user-focused, build relationships, and communicate effectively at all levels of the organization.
  • Ability to collaborate with multiple service providers and vendors.
  • Ability to demonstrate initiative, good judgment, and effective decision-making; exhibit strong process improvement orientation and have the ability to achieve results through other programs and individuals.
  • Ability to develop business cases for new technology solutions.
  • Ability to manage projects.
  • Ability to conduct and participate in end-to-end application and infrastructure quality testing for ongoing projects by utilizing approved products and solutions.
  • Ability to plan strategically, both long-term and short-term.
  • Assists in assessing, debugging, and troubleshooting complex IT infrastructure and application issues.
  • Experience with public and private cloud services (i.e., VMware, AWS, Azure, etc.).
  • Expertise with using various products and techniques for technology and application modernization, rehosting, and migration from legacy systems to modern open systems (Windows, UNIX, and Linux) or Cloud-based platforms.
  • Experience with Automation and relevant tooling by means of writing custom code and scripts using Java Script, Shell, Perl, VB Script.
  • Experience in data conversion and migration by applying data structure techniques on different file systems and relational database management systems (e.g., SQL Server, Oracle, MySQL, etc.).
  • Familiarity with prevalent storage technologies (SAN, NAS) and understanding of service-oriented architectures.
  • Knowledge of Enterprise Architecture methodology and best practices.
  • Knowledge of open-source technologies.
  • Knowledge of user authentication methods, security solutions, and security best practices.
  • Knowledge of Clinical and Business Applications (e.g., Epic, Hyland, OnBase, PACS, Rhapsody, NurseCall, IntelliViu, Connexall, Citrix, Service Now, Box, Tableau, etc.) is preferred.
  • Possess breadth of knowledge across the following Infrastructure Technology domains: compute, storage, virtualization, networking, end-user device form factors (e.g., workstations, mobile devices).
  • Process-oriented work structure and able to work on projects using both agile and traditional ITIL project management methodology.
  • Proficiency in gathering data and creating reports by writing complex SQL queries, procedures, and creating custom dashboards using BI tools (Tableau, Business Objects) and advanced Excel techniques.
  • Experience with cloud-native tools like CloudFormation, Terraform, ELB, Autoscaling, and EC2.
  • Good understanding of VPCs, Subnet configuration, route table, internet gateway, VPC peering, Transit gateway, VPC Link.
  • Knowledge of CI/CD (Jenkins, TravisCI, CircleCI, AppVeyor, etc.) is required.
  • Working experience with one or more automation tools and repository such as Ansible, Puppet, Terraform, CHEF, TeamCity, Artifactory, SVN, Bitbucket.


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