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Retail Cannabis Sales Representative
2 months ago
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Groundworks Industries. As a Sales Associate, you will play a key role in delivering exceptional customer service and providing a unique experience for our customers.
Key Responsibilities- Customer Service: Provide a positive and distinctive experience for customers, educating them on our products and services.
- Product Knowledge: Stay up-to-date on industry science and product knowledge to effectively communicate with customers.
- Team Collaboration: Work as a member of a professional team, fostering positive collaboration and contributing to a positive shop and company culture.
- Operational Excellence: Serve as a steward of operational excellence and compliance, adhering to company policies and local and state regulations.
- Business Acumen: Work side-by-side with store leadership to develop business acumen and achieve store team goals.
- Demonstrated ability to deliver a differentiated customer service experience to individuals of all backgrounds.
- Maintains flexible availability, including nighttime, daytime, weekends, and holidays, adjusting to meet business demands as necessary.
- Easily adapts to change and champions new initiatives.
- Ability to receive constructive feedback.
- Ability to connect with a diverse spectrum of clients and customers.
- Familiarity with web-based sales applications (BioTrack, Flowhub, Greenbits or other).
- Ability to remain positive even when faced with tough situations.
- Must have reliable transportation.
- Hold a valid Marijuana's Handlers Permit.
- Must be and remain compliant with all legal and company regulations required for working in the retail cannabis space.
- Must be 21 years of age or older.
- Have interest and knowledge in the cannabis industry and be culturally aligned with Groundworks' mission.
- Ability to stand, walk, sit, and kneel daily in retail and production environments that include concrete or other hard-surface floors and, in some instances, staircases.
- Ability to push, pull and carry up to 50 pounds multiple times daily.
- Ability to maintain focus and memory in environments with distractions such as heavy foot traffic, background noise due to public conversations and the gathering of people, etc.
- Absent conditions that would prevent the occasional use of PPE such as safety glasses, dust masks, etc.
- Ability to sit at a desk and work at a computer for several contiguous hours.
