Technical Support Specialist
7 days ago
As a Technical Support Specialist with K2 Services in Southfield, MI, you will play a critical role in providing exceptional technical support to our law firm clients.
Key Responsibilities:- Provide over-the-phone, email, and chat support for hardware, software, network, or other technical and non-technical issues.
- IDentify, diagnose, and resolve all customer issues by using documented troubleshooting items such as a knowledge base, previously reported issues, colleague experience, or connecting the customer to an escalated level of support.
- Use screen sharing and remote-control tools to properly vet, collect and evaluate the customer's reported issue.
- Maintain accurate and descriptive tickets to successfully relay information back to the customer or other support team members.
- A high school diploma or equivalent.
- Strong verbal, written, and typing skills.
- Excellent customer service skills, efficiency, multi-tasking skills, and patience are key to success.
- Ability to work collaboratively and cooperatively with others in a team-oriented environment.
- A competitive salary range of $45,000-$60,000 per year, depending on experience.
- A comprehensive training program to ensure your success in this role.
- A fast-paced and dynamic work environment with opportunities for career growth.
- A benefits package including health insurance, matching 401k, and more.
- A break room stocked with complimentary snacks and beverages, as well as weekly catered meals and regular events.
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Technical Support Professional
1 week ago
Southfield, Michigan, United States Brightwing Full timeJob OverviewBrightwing seeks an exceptional IT Support Specialist to join our team. This role requires strong technical skills, excellent customer service abilities, and a proactive approach to problem-solving.
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Technical Support Expert for Lucid Motors
1 week ago
Southfield, Michigan, United States Lucid Motors Full timeLucid Motors is seeking a highly skilled Technical Support Specialist to join our team. This role plays a crucial part in delivering exceptional customer experiences by resolving technical issues related to our vehicles.Job OverviewWe are looking for a detail-oriented and proactive individual with a strong passion for delivering top-notch customer service....
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Automotive Technical Support Expert
3 weeks ago
Southfield, Michigan, United States Lucid Motors Full timeJob Description:As a Lucid Motors Automotive EV Technical Support Specialist, you will play a crucial role in assisting customers with technical issues related to their vehicles. To be successful in this role, you must have a customer-first approach, thrive in ambiguous environments, and have a technical support aptitude.Responsibilities:Handle customer...
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Senior Technical Support Manager
1 week ago
Southfield, Michigan, United States Lucid Motors Full timeLucid Motors is a pioneering luxury electric vehicle manufacturer that pushes the boundaries of innovation and sustainability. Our mission is to create vehicles that not only captivate but also liberate individuals from conventional limitations, empowering them to define their own experiences.Role OverviewWe are seeking an experienced Senior Service Desk...
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Administrative Support Specialist
1 week ago
Southfield, Michigan, United States Newmark ltd Full timeNewmark ltd seeks an experienced Administrative Support Specialist to provide high-level administrative support to the team. This is a great opportunity for a skilled professional to join our organization and contribute to our success.Job SummaryThe Administrative Support Specialist will be responsible for performing a wide range of administrative duties,...
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Administrative Support Specialist
3 weeks ago
Southfield, Michigan, United States Newmark ltd Full timeJob SummaryWe are seeking a highly skilled and experienced Administrative Support Specialist to join our team at Newmark ltd. This role will provide advanced administrative support to our staff and management, ensuring the smooth operation of our department.Key ResponsibilitiesPrepare complex documents, reports, and presentations using various software...
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Help Desk Operations Specialist
7 days ago
Southfield, Michigan, United States Synergies Plus Resources Full timeJob Title: Help Desk Operations SpecialistAbout the JobWe are seeking a highly skilled professional to join our IT team as a Help Desk Operations Specialist. The successful candidate will be responsible for providing technical support to employees, onboarding and offboarding employees, and configuring and setting up workstations.Key Responsibilities:Provide...
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Healthcare Support Specialist
6 days ago
Southfield, Michigan, United States Ascension Full timeAs a healthcare professional at Ascension Living, you will have the opportunity to make a positive impact on the lives of our seniors. Our beautiful community offers a unique blend of city comforts and cultural opportunities, providing an ideal setting for those looking to live healthier and happier.We are committed to delivering exceptional services,...
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Facilities Support Specialist
7 days ago
Southfield, Michigan, United States Crescent Academy Full timeAbout Crescent AcademyCrescent Academy is a dynamic and supportive school district serving over 700 students in grades PreK-9th.We believe in the whole child approach, fostering a college-bound culture that emphasizes strong character, academic achievement, and civic engagement.Our diverse student body from all cultural backgrounds and walks of life thrives...
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Technical Visionary
7 days ago
Southfield, Michigan, United States Stefanini North America and APAC Full timeAbout the RoleWe are seeking an experienced Solutions Architect to join our team at Stefanini North America and APAC. As a key member of our organization, you will play a crucial role in shaping the loan originations portfolio through transformative modernization.This is an exceptional opportunity to work with a SaaS product and its integrations as part of...
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Veterinary Support Specialist
3 weeks ago
Southfield, Michigan, United States DWORKIS DOG AND CAT HOSPITAL Full timeAt DWORKIS DOG AND CAT HOSPITAL, we are seeking a compassionate and detail-oriented Veterinary Support Specialist to support our veterinarian in providing exceptional care to our patients.Job DescriptionWe estimate the salary for this role to be around $45,000 - $65,000 per year, depending on experience and location.Key Responsibilities:Care for animals by...
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Technical Service Director
1 week ago
Southfield, Michigan, United States SK DENTAL LABORATORY Full timeAbout SK Dental LaboratorySK Dental Laboratory is a leading provider of high-quality removable prosthetics, committed to delivering exceptional service and quality products to our clients. We are seeking an experienced professional to manage our daily operations, oversee personnel, and provide technical support.Job Summary:This position is responsible for...
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Transportation Specialist
3 days ago
Southfield, Michigan, United States CNS Healthcare Full time**About CNS Healthcare**We are a leading healthcare provider dedicated to delivering exceptional care and support services.**Job Summary**We are seeking an experienced Transportation Specialist to join our team. As a key member of our transportation department, you will be responsible for safely transporting individuals to various locations throughout the...
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Medical Office Support Specialist
1 week ago
Southfield, Michigan, United States The Henry Ford Health System Full timeCompany Overview: As a member of The Henry Ford Health System, you will be working in a dynamic and customer-centric environment. Our organization is committed to providing high-quality patient care and exceptional service.Salary: $45,000 - $60,000 per year based on experience and qualifications, plus benefits.Job Description: We are seeking a highly skilled...
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Travel Nurse RN Position in Michigan
7 days ago
Southfield, Michigan, United States Healthcare Support Full timeAbout the RoleWe are seeking a skilled Travel Nurse RN to join our team in Michigan.Job OverviewThis 13-week contract offers a unique opportunity to work with a reputable healthcare organization and contribute to the well-being of patients in need.Key ResponsibilitiesProvide high-quality nursing care to patients in a Hospice setting.Collaborate with...
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Southfield, Michigan, United States Sunbelt Staffing Full timeJob OverviewWe are seeking a licensed School Psychologist to provide therapeutic support in a school setting near Southfield, MI.Estimated Salary: $60,000 - $80,000 per yearJob DescriptionAs a Therapeutic Support Specialist, you will work collaboratively with a multidisciplinary team to provide psychological assessments and interventions for students.Masters...
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Endoscopy Specialist
2 days ago
Southfield, Michigan, United States Henry Ford Health System Full timeJob OverviewWe are seeking an experienced Endoscopy Specialist to join our team at Henry Ford Health System. As an Endoscopy Specialist, you will play a critical role in supporting endoscopic procedures by preparing equipment, fields, and managing specimens.ResponsibilitiesPrepare patients for procedures by reviewing medical history, positioning patients...
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Education Support Specialist
5 days ago
Southfield, Michigan, United States ProCare Therapy Full timeWe are currently seeking an experienced Education Support Specialist to join our team at ProCare Therapy. The ideal candidate will have a strong background in special education and the ability to provide support to students with varying needs.The successful candidate will be responsible for working directly with students, providing individualized support and...
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Southfield, Michigan, United States GPS Solutions LLC Full timeJob OverviewWe are seeking a dedicated Academic Support Specialist to join our team at Christ the King School in Detroit. This full-time role involves providing targeted instruction and intervention to support students' academic and behavioral needs.Key Responsibilities:Academic Support: Deliver one-on-one and small group instruction to students, focusing on...
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Technical Solutions Expert
1 week ago
Southfield, Michigan, United States Stefanini North America and APAC Full timeAbout the RoleThis is a unique opportunity for experienced Solution Architects to lead and shape the loan originations portfolio as it embarks on its transformative and modernization journey. The successful candidate will work closely with the product team to design and implement robust architectural solutions that support future business requirements.Key...