Customer Service Representative

1 day ago


Birmingham, Alabama, United States Christ Health Center Inc Full time
Job Summary

Christ Health Center Inc is seeking a skilled Call Center Representative to provide exceptional customer service and support to patients and visitors. The ideal candidate will possess excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Answer incoming calls and respond to patient inquiries in a timely and professional manner
  • Route calls to the appropriate department or individual, and take messages as necessary
  • Schedule patient appointments and maintain accurate records
  • Assist with patient registration and check-out processes
  • Perform other related clerical duties as needed
Requirements
  • High School Diploma or equivalent required
  • 1-2 years of administrative experience preferred
  • Excellent verbal and written communication skills
  • Ability to work in a team environment and provide exceptional customer service
  • Proficient in Microsoft Office (Word, Excel, Outlook)
Working Conditions

The Call Center Representative will work in a fast-paced environment, interacting with patients, visitors, and staff. The ideal candidate will be able to multitask, work under pressure, and maintain a professional demeanor at all times.

Christ Health Center Inc is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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