Revenue Cycle Management Analyst
1 month ago
About Neighborhood
At Neighborhood, we are dedicated to fostering a community where health and happiness are accessible to all. Our mission extends beyond mere medical services; we strive to empower individuals with the necessary resources for their overall wellbeing. As a nonprofit organization, we proudly serve a diverse population, facilitating over 506,563 medical, dental, and behavioral health visits each year.
Position Overview: Revenue Cycle Analyst
As a Revenue Cycle Analyst, you will play a pivotal role in enhancing the efficiency of our billing and collection processes. This hybrid position requires you to support management by maintaining and improving account receivables (AR) while addressing intricate payer challenges. Your contributions will include staff training, report analysis, and operational support throughout the revenue cycle.
Key Responsibilities:
- Coordinate and plan projects to meet established objectives.
- Conduct research on revenue cycle-related topics for specialized initiatives.
- Assist in formulating policies and procedures for the billing office.
- Analyze AR reports to pinpoint and rectify account issues.
- Deliver training on revenue cycle operations.
- Assess the effectiveness of training programs and provide feedback.
- Advise management on matters related to the revenue cycle.
- Perform audits as directed by the Revenue Cycle Manager.
- Serve as a subject matter expert on revenue cycle processes.
- Ensure compliance and reconciliation with vendors.
- Collaborate with management to analyze revenue cycle trends and discrepancies.
- Promote and uphold exceptional customer service standards.
- Enhance training programs for front office staff.
- Build relationships with relevant departments to improve processes.
- Monitor system operations for optimal efficiency.
- Act as a resource for staff regarding front office procedures.
- Contribute to organizational quality improvement initiatives.
- Participate in achieving departmental objectives.
- Bachelor's degree or equivalent experience.
- Five years of experience in medical or FQHC billing.
- Preferred: Two years of project management experience and NCQA certification.
- Excellent communication abilities.
- Strong organizational and project management skills.
- Effective problem-solving capabilities.
- Adept at managing multiple tasks efficiently.
- Ability to work both independently and collaboratively.
- Commitment to maintaining confidentiality.
- Ability to lift or carry up to 10 lbs.
- Capacity to stand for extended periods.
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