Floor Supervisor

4 weeks ago


Fresno, California, United States Sante Health Full time
Job Summary

We are seeking a highly skilled and experienced Floor Supervisor to oversee the patient experience at Fresno Digestive Health (FDH) - Herndon within Sante Health System in Fresno, CA. The successful candidate will be responsible for leading a team of medical office staff, ensuring effective performance, and maintaining a positive work culture.

Key Responsibilities
  • Provide daily supervision, training, and mentorship to assigned medical office staff.
  • Act as the primary point of contact for Dr. Mitroo and the Office Manager.
  • Monitor and maintain medical and office supplies, including ordering and overseeing equipment maintenance.
  • Deliver regular feedback to staff, including informal comments and formal coaching sessions.
  • Serve as an EPIC super-user and contact PNA for any Epic-related issues.
  • Foster a positive team-oriented culture that aligns with Sante Health System's mission, vision, and values.
  • Manage and distribute incoming mail and other correspondence.
  • Assist with providers' open encounters and maintain provider templates in NextGen.
  • Answer phones, screen calls, and provide information to callers as needed.
  • Collaborate professionally with physicians, office manager, practice manager, and coworkers to ensure smooth operations.
About Sante Health System

Sante Health System is a Management Services Organization that serves multiple clients. Our name symbolizes our commitment to good health, progressive care, and leadership in our community. We provide numerous client services, including billing, claims processing, contracting, credentialing, finance, human resources, information services, marketing/communications, physician services, practice management, provider relations, quality improvement, and utilization management.

We offer competitive pay, excellent benefits, and opportunities for advancement. Our team is comprised of talented, driven, dedicated, innovative, and service-driven professionals. If you meet the requirements and are passionate about delivering exceptional patient care, we invite you to apply today.



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