Customer Service Associate

3 days ago


Irving, Texas, United States Sedgwick Claims Management Services Full time

We are seeking a highly skilled representative to provide exceptional service to customers regarding claims for multiple lines of business.

">Responsibilities:
  • Expedite the claims process to ensure timely resolution.
  • Provide detailed claim notes on all interactions to maintain accurate records.
  • Resolve issues with one interaction, delivering a positive experience for customers.

This is an opportunity to work as a customer-facing representative in a dynamic role. Our ideal candidate will possess excellent communication skills, empathy, and the ability to work independently.

Requirements:
  • Strong analytical and problem-solving skills.
  • Ability to multitask and prioritize tasks effectively.
  • Excellent verbal and written communication skills.

Competitive salary: $45,000 - $55,000 per year, depending on location and experience. We offer a comprehensive benefits package and opportunities for growth and development. The successful candidate will be based in a dynamic office environment and will have access to ongoing training and support to ensure their success in this key role.



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