HVAC Service Coordinator

4 hours ago


Irving, Texas, United States Tempo Service Full time

**Job Overview**

We are seeking an experienced HVAC Service Coordinator to join our team at Tempo Service. As a key member of our operations team, you will play a vital role in ensuring the timely and efficient delivery of HVAC services to our customers.

**Responsibilities**

  • Dispatch and manage service calls to ensure that our technicians are dispatched promptly and efficiently.
  • Communicate with customers to confirm appointments, provide updates on service status, and address any concerns or issues.
  • Collaborate with our customer service team to coordinate scheduling and resolve any issues related to customer satisfaction.
  • Provide logistical support to our technicians, including equipment and material management.
  • Analyze and resolve conflicts related to resource allocation and customer expectations.

**Requirements**

  • Bachelor's degree or equivalent experience.
  • 2+ years of experience in customer service, dispatching, or a related field.
  • Excellent communication and problem-solving skills.
  • Able to work independently and as part of a team.
  • Familiarity with HVAC terminology and concepts is a plus.

**What We Offer**

  • Competitive salary: $18.00 - $20.00 per hour (based on experience).
  • Benefits package, including health insurance, 401(k), and paid time off.
  • Ongoing training and development opportunities.

**Why Join Us?**

At Tempo Service, we value our employees and offer a dynamic and supportive work environment. Our goal is to provide exceptional customer service while maintaining a safe and healthy workplace. If you are a motivated and detail-oriented individual who enjoys working with people, we encourage you to apply for this exciting opportunity.



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