Plasma Center Representative

2 weeks ago


Muncie, Indiana, United States Takeda Pharmaceutical Company Ltd Full time

Are you looking for a challenging and rewarding career in the healthcare industry? Do you have excellent communication and interpersonal skills? If so, we encourage you to apply for our Plasma Center Representative position at Takeda Pharmaceutical Company Ltd in Muncie, IN.

As a Plasma Center Representative, you will be responsible for greeting and focusing on our donors, ensuring the safety of donors and our team, and answering phones. You will also be responsible for screening new and repeat donors, taking and recording donor vital signs and finger stick results, and using our Donor Information System to prepare donor charts and maintain accurate records. You will also be responsible for coordinating donor compensation and identifying operational opportunities for continuous improvement and initiating changes to center processes using company approved procedures.

The estimated salary for this position is $19.00 per hour, based on industry standards and location. Additionally, U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others.



About the Role:

As a Plasma Center Representative, you will have the opportunity to work with a variety of individuals and make a meaningful impact on their lives. You will be part of a team that is dedicated to providing excellent customer service and ensuring the safety and well-being of our donors. You will also have the opportunity to develop your skills and advance in your career as part of a dynamic and growing organization.

Responsibilities:

• Greet and focus on our donors and ensure the safety of donors and our team
• Answer phones and respond to donor inquiries
• Screen new and repeat donors and take and record donor vital signs and finger stick results
• Use our Donor Information System to prepare donor charts and maintain accurate records
• Coordinate donor compensation and identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures

Requirements:

• High school diploma or equivalent
• Excellent communication and interpersonal skills
• Ability to work evenings, weekends, and holidays
• Ability to lift up to 5 pounds and occasionally lift materials up to 32 pounds and rarely 50 pounds
• Fine motor coordination, depth perception, and ability to hear equipment from a distance
• 1 or more years minimum experience working in a customer or patient facing role is helpful

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