Restaurant Operations Manager

4 weeks ago


Mount Pleasant, Pennsylvania, United States Taco Bell Full time
Job Summary

The Associate Restaurant Manager (ARM) serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of operations in an individual restaurant.

Key Responsibilities
  • Driving excellence in customer service
  • Maintaining company standards in product and facility specifications
  • Supervising food handling procedures and operational processes
  • Exercising basic, shift-to-shift financial control to meet the restaurant profit margin targets

The ARM assumes full responsibility for specific financial controls, crew training assignments, and the screening of prospective employees under the direction of the RGM.

The ARM directly performs hands-on operational duties and on an ongoing basis trains employees, responds to customer service needs, and role models appropriate skills and behaviors in the restaurant.

Requirements
  • High school diploma or GED
  • Supervisory experience in either a food service or retail environment
  • Demonstrated ability to maintain financial controls and coach and train hourly employees
  • Proven ability to drive customer satisfaction, financial performance, and employee satisfaction

The Company reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change.



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