Customer Service Representative

4 days ago


Lynchburg, Virginia, United States Zips Car Wash Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Zips Car Wash. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.

Key Responsibilities
  • Welcome and engage with customers in a warm and friendly manner, building rapport and trust.
  • Effectively communicate with customers to understand their needs and provide solutions to meet their expectations.
  • Efficiently load vehicles with clear hand signals and a smile, ensuring a seamless and enjoyable experience.
  • Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests, meeting or exceeding their expectations.
  • Maintain a clean and organized work environment, adhering to company standards and ensuring a safe and healthy workspace.
Requirements
  • 18 years of age or older.
  • Positive attitude and excellent communication skills.
  • Ability to work flexible hours, including weekends and holidays.


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