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Client Relations Specialist

2 months ago

Montrose, Colorado, United States Adam Hancock - State Farm Agent Full time
Position Overview

Are you a people-oriented individual with a passion for customer service? If so, consider a rewarding career as a Customer Service Representative for Adam Hancock - State Farm Agent. In this role, you will engage with clients, assisting them with their insurance and financial service needs.

Key Responsibilities
  • Build and maintain strong customer relationships through effective communication and follow-up.
  • Deliver prompt, accurate, and friendly service, addressing inquiries related to insurance options, eligibility, policy changes, claims, and billing.
  • Utilize a customer-focused approach to educate clients about various insurance products and services.
What We Offer
  • Competitive salary with commission and bonus opportunities.
  • Paid time off, including vacation and personal/sick days.
  • Valuable experience in the insurance industry.
  • Opportunities for professional growth and advancement within the agency.
  • Signing bonus available for pre-licensed candidates.
Qualifications
  • Exceptional communication skills, both written and verbal.
  • Strong organizational abilities and attention to detail.
  • Proactive problem-solving skills and a dedication to customer satisfaction.
  • Able to learn and adapt to various computer functions.
  • Ability to manage multiple tasks effectively.
  • Must obtain Property and Casualty and Life and Health licenses.
Ideal Candidate Attributes
  • Self-Motivated: You possess the drive to set and achieve goals independently.
  • Team Player: You thrive in a collaborative environment, valuing team success.
  • Positive Mindset: You approach challenges with enthusiasm and a can-do attitude.
  • Initiative: You are willing to take the lead and explore innovative solutions.
  • People-Centric: You enjoy building relationships and helping clients find the right solutions.
  • Extroverted: Your outgoing personality enhances customer interactions.

If you believe you are a great fit for this role, we encourage you to consider this opportunity.