Current jobs related to Concierge - Sedona - L'Auberge de Sedona

  • Guest Experience Concierge

    3 days ago

    Sedona, United States Hyatt Vacation Ownership Full time

    Hourly Rate: $21.06Are you looking for a place where meaningful moments are made together?   At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Guest Services Agent at HVC, you will assist in providing our Owners/guests with experiences and events...

  • Guest Service Agent

    2 months ago

    Sedona, United States Hilton Hotels Corporation Full time

    Hilton Hotels - JobID: HOT0B0DY [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...

  • Guest Service Agent

    2 weeks ago

    Sedona, United States Hilton Hotels Corporation Full time

    Hilton Hotels - JobID: HOT0B3LX [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...

  • Front Desk Agent

    2 months ago

    Sedona, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Poco Diablo Resort [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours of...

  • Front Office Manager

    2 days ago

    sedona, United States Enchantment Resort Full time

    Basic Function: Provides vision, guidance, and strategy…the hands on inspirational champion of our Forbes Guest Services program, iCare culture and Enchantment mission statement. Oversees all of the Guest Services departments including, Front Desk, PBX, Bell Staff, Group Rooms Coordinator and Concierge departments. Ensure that the guest and team member...

  • Guest Services Agent

    3 weeks ago

    Sedona, United States HYATT Hotels Full time

    Hyatt Hotels - 1 North AZ-89A [Front Desk Agent / Concierge] As a Guest Services Agent at Hyatt Hotels, you'll: Check Owners/guests into their villas for their stay, and review property amenities, services, hours of operations, and local areas of interest and activities; Actively listen and respond positively to guests' questions, concerns, and requests and...

  • Front Office Manager

    2 days ago

    Sedona, United States Enchantment Resort Full time

    Basic Function: Provides vision, guidance, and strategy…the hands on inspirational champion of our Forbes Guest Services program, iCare culture and Enchantment mission statement. Oversees all of the Guest Services departments including, Front Desk, PBX, Bell Staff, Group Rooms Coordinator and Concierge departments. Ensure that the guest and team member...

  • Front Office Manager

    2 days ago

    Sedona, United States Enchantment Resort Full time

    Basic Function: Provides vision, guidance, and strategy…the hands on inspirational champion of our Forbes Guest Services program, iCare culture and Enchantment mission statement. Oversees all of the Guest Services departments including, Front Desk, PBX, Bell Staff, Group Rooms Coordinator and Concierge departments. Ensure that the guest and team member...

  • Guest Services Director

    4 weeks ago

    Sedona, Arizona, United States Enchantment Resort Full time

    Job SummaryThe Guest Services Manager is responsible for overseeing all guest services areas, including Front Desk, Bell Staff, and Concierge. This role ensures high levels of guest satisfaction and smooth operation of the resort.Key ResponsibilitiesOversee and maintain knowledge of all resort operationsEnsure the resort runs smoothly and guest complaints...

  • Guest Services Manager

    4 months ago

    Sedona, United States Enchantment Resort Full time

    Basic Function : Oversees all of the guest services areas including, Front Desk, Bell Staff, and Concierge. Ensure high level of guest satisfaction and smooth running operations. Maintains financial responsibility over Guest Services Work Performed : Overall knowledge of all resort operations  Oversee and have a working knowledge of all Front Office...

  • Tennis and Activities Supervisor

    4 weeks ago

    Sedona, Arizona, United States Enchantment Resort Full time

    Job Title: Tennis and Activities SupervisorAt Enchantment Resort, we are seeking a highly skilled and experienced Tennis and Activities Supervisor to join our team. This is a unique opportunity to work in a dynamic and fast-paced environment, overseeing the management of our tennis programs, axe throwing activities, and activities lawn rentals.Key...

  • Front Desk Supervisor

    5 months ago

    Sedona, United States Remington Full time

    Job DescriptionWhat you will be doingEnsure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators. Have complete understanding of Front Office staff's roles and duties and be able to...

  • Activities Supervisor

    1 month ago

    Sedona, United States Enchantment Resort Full time

    Basic Function: Under the general direction of the Activities Manager and Director of Activities, facilitate tennis programs, Axe Throwing Programs, and Activities Lawn Rentals. Maintain all tennis equipment, structures, and facilities, perform monthly inspections of tennis equipment, training and team development, as well as curriculum development. Maintain...

  • Activities Supervisor

    4 weeks ago

    sedona, United States Enchantment Resort Full time

    Basic Function: Under the general direction of the Activities Manager and Director of Activities, facilitate tennis programs, Axe Throwing Programs, and Activities Lawn Rentals. Maintain all tennis equipment, structures, and facilities, perform monthly inspections of tennis equipment, training and team development, as well as curriculum development. Maintain...

  • Activities Supervisor

    4 weeks ago

    Sedona, United States Enchantment Resort Full time

    Basic Function: Under the general direction of the Activities Manager and Director of Activities, facilitate tennis programs, Axe Throwing Programs, and Activities Lawn Rentals. Maintain all tennis equipment, structures, and facilities, perform monthly inspections of tennis equipment, training and team development, as well as curriculum development. Maintain...

  • Activities Supervisor

    1 month ago

    sedona, United States Enchantment Resort Full time

    Basic Function: Under the general direction of the Activities Manager and Director of Activities, facilitate tennis programs, Axe Throwing Programs, and Activities Lawn Rentals. Maintain all tennis equipment, structures, and facilities, perform monthly inspections of tennis equipment, training and team development, as well as curriculum development. Maintain...

  • Activities Supervisor

    1 month ago

    Sedona, United States Enchantment Resort Full time

    Basic Function: Under the general direction of the Activities Manager and Director of Activities, facilitate tennis programs, Axe Throwing Programs, and Activities Lawn Rentals. Maintain all tennis equipment, structures, and facilities, perform monthly inspections of tennis equipment, training and team development, as well as curriculum development. Maintain...

  • Guest Services Representative

    3 weeks ago

    Sedona, Arizona, United States Enchantment Group Management Company LLC Full time

    Job SummaryEnchantment Resort is seeking a highly motivated and customer-focused Guest Services Agent to join our team. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Represent the resort to guests throughout their stay,...

  • Assistant Director of IT Operations

    4 weeks ago

    Sedona, Arizona, United States Enchantment Resort Full time

    Job Title: Assistant Director of IT OperationsEnchantment Group Management Company LLC is seeking an experienced IT professional to join our team as an Assistant Director of IT Operations. This role will be responsible for assisting in the planning, organizing, implementing, administering, and directing of IT service management, software, and enterprise...

  • House Attendant-Lobby

    4 weeks ago

    Sedona, United States Aimbridge Hospitality Full time

    Job SummaryThe House Attendant-Lobby responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events...

Concierge

2 months ago

Sedona, United States L'Auberge de Sedona Full time
Job Summary

Located on the banks of Oak Creek,  L'Auberge de Sedona is a luxury Forbes 4 Star Resort in the majestic Red Rock country of Sedona, AZ.

The Concierge is responsible for providing attentive courteous and efficient service to all guests from arrival to departure. The main focus is to engage every guest to assist with dinner, spa, on and off site activity reservations.  Much of the guest interaction is pre-arrival through email. This individual will provide exceptional customer service to all of our guests and will support other departments.ResponsibilitiesQualifications

  • High School diploma or equivalent required.
  • Experience in a hotel or a related field preferred.
  • Storing computer skills required.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
  • Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.
  • Must maintain composure and objectivity while under pressure. Responsibilities
    • Approach all encounters with guests and employees in a friendly service oriented manner.
    • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
    • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
    • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
    • Maintain a friendly and warm demeanor at all times.
    • Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards.
    • Assist front office manager with hiring and training
    • Coordinate special events or special projects as assigned
    • Assists guest with problems with hotel services
    • Arrange transportation needs for guests
    • Responds to inquiries with accurate information regarding hotel features services and assistance.
    • Knowledgeable of daily functions VIP's and any other special events occurring in or pertaining to the hotel
    • Provide information on the geographical area. Suggest site-seeing locations and arrange tours
    • Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
    • Have knowledge of and assist in emergency procedures as required.
    • Handle check-ins and check-outs in a friendly efficient and courteous manner.
    • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
    • Employees must at all times be attentive friendly helpful and courteous to all guests managers and all other employees.
    • Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
    • Use proper two-way radio etiquette at all times when communicating with other employees.
    • Attend meetings as required by management.

      Source: Hospitality Online