Chief Information Technology Officer
1 week ago
At Lifespace Communities, we are dedicated to creating communities where people can live their aspirations. We are seeking a highly skilled Chief Information Technology Officer to join our team.
About the RoleThe successful candidate will be responsible for delivering high levels of customer service with a positive, outgoing approach to service delivery. This includes handling customer expectations (both internal staff and residents) regarding IT services, identifying gaps between customer needs and IT capabilities, and finding innovative solutions to bridge those gaps.
You will also provide periodic technology training sessions with staff and residents, ensure the overall technical health and stability of the assigned community, including remote locations, and maintain high levels of resident and team member satisfaction.
In addition, you will coach and encourage business stakeholders on the potential use of technologies that add value to business units, represent and communicate business unit management's technology needs to the wider IT department, and vendor management to coordinate with key vendors to diagnose and troubleshoot complex technical issues.
Key Responsibilities- Handle customer expectations regarding IT services
- Provide periodic technology training sessions
- Ensure technical health and stability of the assigned community
- Coach and encourage business stakeholders
- Represent and communicate business unit management's technology needs
- Vendor management to coordinate with key vendors
We are looking for a highly motivated and experienced individual who possesses a Bachelor's degree in Management Information Systems, Computer Science, or Business. You should have at least 5-8 years of IT infrastructure experience with demonstrated progression of skills and responsibilities. Advanced Professional Certification is also preferred.
Your experience in providing IT support in the healthcare industry is a plus. Ability and willingness to work in an environment providing 24x7x365 support to our communities is essential.
What We OfferLifespace Communities offers a competitive salary of $45,700 - $64,400 per year, depending on experience. We also offer excellent benefits, including health insurance, retirement plans, and paid time off.
If you are excited to learn and grow, be excellent, thrive with your team, and deliver personalized experiences, you will enjoy your career with us.
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