Administrative Supervisor
2 days ago
The purpose of this role is to organize and coordinate administrative duties and office procedures, ensuring a smooth operation of the clinic. As an integral part of our team at Body Worx PT, you will create and maintain a pleasant work environment, fostering high levels of organizational effectiveness, communication, and safety.
This position requires a high level of attention to detail, excellent organizational skills, and the ability to multitask in a fast-paced environment. The ideal candidate will have prior experience working in an administrative role, preferably in a healthcare setting.
Responsibilities:- Oversee patient scheduling, searching for problematic issues and implementing solutions.
- Handle clock ring corrections and ensure accurate timekeeping.
- Assist with quarterly performance evaluations for administrative staff.
- Create and publish the clinic employee schedule, ensuring adequate staffing levels.
- Holding weekly meetings with the administrative team to discuss ongoing projects and challenges.
- Perform front desk duties while leading the team, providing exceptional customer service to patients and colleagues alike.
- Oversee daily operations, including managing supplies, maintaining facilities, and coordinating maintenance tasks.
- Collaborate with the Business Operations Manager to ensure seamless workflow and efficient use of resources.
- Obtain pre-auth and insurance verification for patients, ensuring timely and accurate billing.
- Serve as the point of contact for immediate employee concerns, providing support and guidance when needed.
- Manage credentialing, revalidations, and recertification processes for clinicians and staff.
- Assist with payroll and accounts receivable, ensuring timely payment and reconciliation.
- Work closely with the billing company to resolve insurance billing, denials, appeals, and rejections.
- Post payments and collect patient responsibility for payments, maintaining accurate records and adhering to financial policies.
- Organize monthly clinician training lunches and facilitate peer reviews using Bamboo.
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