Shift Manager
2 weeks ago
About the Job
We are seeking a skilled and motivated Shift Manager to join our team at McDonald's. As a Shift Manager, you will be responsible for leading a team of crew members and ensuring that customers receive a fast, accurate, and friendly experience every visit.
Key Responsibilities
- Lead shifts and ensure that the team is meeting McDonald's standards for quality, service, and cleanliness.
- Monitor performance during the shift and take action to ensure that the team is meeting targets.
- Communicate with the next Shift Manager to ensure a smooth transition and prepare for the next shift.
- Meet targets during the shift and help the assigned departments meet their goals.
- Manage crew members and provide guidance and support as needed.
- Ensure that food safety and security protocols are followed.
- Monitor inventory and manage daily maintenance and cleanliness.
- Provide exceptional customer service and resolve any customer complaints in a timely and professional manner.
- Schedule and train crew members as needed.
Requirements
- Previous leadership experience, preferably in a restaurant, retail, or hospitality environment.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask.
- High school diploma or equivalent required; college degree preferred.
What We Offer
- Competitive pay and benefits package.
- Opportunities for advancement and professional growth.
- Free meals and uniforms.
- Paid vacation and sick leave.
- Education through Archways to Opportunity, including opportunities to earn a high school degree, college tuition assistance, and English classes as a second language.
- Medical, dental, and vision coverage.
- Flexible scheduling and bonus potential.
Equal Employment Opportunity
McDonald's Corporation and McDonald's USA, LLC are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state, or local laws, regulations, or ordinances.
Accommodations
Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws.
Please contact if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at McDonald's or at a McDonald's corporate-owned restaurant to which you are applying.
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