Service Coordination Specialist with Employee Engagement Expertise
5 days ago
About the Role
This is a unique opportunity to join Heavens Home Health Care Corporation as a Service Coordination Specialist with Employee Engagement Expertise. As a key member of our team, you will play a vital role in ensuring the successful delivery of person-centered services while overseeing critical employee relations functions.
Key Responsibilities
- Coordinate and evaluate individual service delivery, ensuring the effectiveness of services provided as outlined in the person's coordinated service and support plan.
- Provide oversight, supervision, and support to direct support staff, including evaluating the program's quality and effectiveness in achieving service outcomes.
- Ensure compliance with section 245D.07 in facilitating service outcomes and taking necessary actions to accomplish client goals.
- Train and guide staff in implementing service plans, with direct observation of service delivery to assess staff competency.
- Use data systems to measure service effectiveness and provide ongoing program improvement recommendations.
- Manage the recruitment and onboarding process, including filtering applications, conducting interviews, and hiring employees.
- Oversight employee performance and activities, ensuring a positive and productive work environment.
Qualifications
- Bachelor's degree in a field related to human services or relevant experience.
- Proven experience as an HR Specialist or HR Generalist.
- Hands-on experience with Human Resources Information Systems (HRIS) and Applicant Tracking Systems (ATS).
- Strong understanding of labor laws, particularly within the Home Care industry.
- Excellent written and verbal communication skills.
- Strong problem-solving and team management skills.
Benefits
- $60,000 - $80,000 per year, depending on experience.
- Flexible work from home options available.
- Paid time off and holidays.
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