Service Coordination Specialist with Employee Engagement Expertise

5 days ago


Minneapolis, Minnesota, United States Heavens Home Health Care Full time

About the Role

This is a unique opportunity to join Heavens Home Health Care Corporation as a Service Coordination Specialist with Employee Engagement Expertise. As a key member of our team, you will play a vital role in ensuring the successful delivery of person-centered services while overseeing critical employee relations functions.

Key Responsibilities

  • Coordinate and evaluate individual service delivery, ensuring the effectiveness of services provided as outlined in the person's coordinated service and support plan.
  • Provide oversight, supervision, and support to direct support staff, including evaluating the program's quality and effectiveness in achieving service outcomes.
  • Ensure compliance with section 245D.07 in facilitating service outcomes and taking necessary actions to accomplish client goals.
  • Train and guide staff in implementing service plans, with direct observation of service delivery to assess staff competency.
  • Use data systems to measure service effectiveness and provide ongoing program improvement recommendations.
  • Manage the recruitment and onboarding process, including filtering applications, conducting interviews, and hiring employees.
  • Oversight employee performance and activities, ensuring a positive and productive work environment.

Qualifications

  • Bachelor's degree in a field related to human services or relevant experience.
  • Proven experience as an HR Specialist or HR Generalist.
  • Hands-on experience with Human Resources Information Systems (HRIS) and Applicant Tracking Systems (ATS).
  • Strong understanding of labor laws, particularly within the Home Care industry.
  • Excellent written and verbal communication skills.
  • Strong problem-solving and team management skills.

Benefits

  • $60,000 - $80,000 per year, depending on experience.
  • Flexible work from home options available.
  • Paid time off and holidays.


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