Bilingual Support Specialist
1 day ago
Job Overview:
We are seeking an experienced and bilingual Customer Service Representative to join our team at AA Auto Sales LLC. This role involves handling customer interactions, scheduling appointments, and maintaining accurate records within our CRM system.
About the Position:
- Provide exceptional customer service via phone, email, and online inquiries.
- Schedule and confirm appointments with prospective customers.
- Maintain accurate customer records and interactions within the CRM system.
- Collaborate with the sales team to support a seamless customer journey.
- Assist with online marketing initiatives and customer engagement efforts.
Essential Qualifications and Requirements:
- Bilingual fluency in English and Spanish required.
- Strong verbal and written communication skills in both languages.
- Friendly and approachable demeanor, comfortable interacting with customers both online and in person.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Proficiency in CRM systems and basic computer applications.
Compensation and Benefits:
- Competitive compensation ($45,000 - $55,000 per year).
- Training and development opportunities to help you succeed.
- A supportive team environment that fosters growth and collaboration.
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