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Operations Manager
2 months ago
Camping World Holdings, Inc. is seeking a skilled Operations Manager to join our team. As a key member of our Service Department, you will play a critical role in maximizing installation sales and service fees.
Key Responsibilities:- Supervise daily Service Department activities to ensure quality and timely product installations and repairs.
- Train employees on new products and safety procedures to maintain a safe work environment.
- Monitor and review work schedules, customer letters, and comments to track departmental results.
- Review departmental budget with the Service Manager to maximize installation sales and fees.
- Provide exceptional customer service and ensure a positive experience for all customers.
- Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals.
- Strong communication and problem-solving skills to handle multiple tasks and prioritize work assignments.
- Basic math skills and knowledge of product installation activities.
- Working knowledge of the activities, methods, procedures, and policies of a Service Department environment.
- Forklift experience or certification preferred.
- Competitive pay range: $48,355.00-$66,452.50 Annual.
- Paid Time Off, 401(k), Employee Assistance Program, Good Sam Roadside Assistance, and more.
- Comprehensive benefit package including medical, dental, vision, and more for full-time associates.
We are an equal employment opportunity employer and welcome applications from diverse candidates. For more information, please visit www.mycampingworldbenefits.com.