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Retail Operations Supervisor

2 months ago

Coal Center, Pennsylvania, United States Poundland & Dealz Full time
Empower, Motivate, and Achieve – Delivering Exceptional Value Every Day

As a Retail Operations Supervisor, you serve as the essential connection between the Store Manager and the store personnel.

Your influence is crucial in shaping the experiences of both your team and the customers within the community.

Your daily responsibilities drive revenue and allow you to express your creativity through merchandising strategies that highlight our outstanding value on General Merchandise and Fast-Moving Consumer Goods, fostering an environment where our core principles of prioritizing customers, supporting colleagues, and safeguarding financial resources are brought to life.


We maintain the discretion to close this position early if we receive a substantial number of applications. Therefore, if you find this opportunity appealing, we encourage you to submit your application promptly.

As a participant in our annual Retail Management Bonus Scheme, your contributions to our success will be recognized.

Opportunities for professional growth, including the chance to pursue a Retail Manager Level 3 qualification through an apprenticeship.

A comprehensive onboarding plan and access to in-house development programs, equipping you for success.

Work schedules are organized four weeks in advance, promoting a culture that values your life outside of work.

Holiday entitlement increases by one day each year (up to 33 days), plus an additional day for your birthday.

Enhanced family-friendly benefits and life insurance coverage.

In-store discount of 10% along with exclusive offers through our colleague online benefits portal.

Year-round initiatives to acknowledge and reward our team members.

Access to Employee Assistance programs to support your well-being.

Prioritize Our Customers:
Customers are central to our mission. You exemplify delivering outstanding customer service consistently and to the highest standards.


Always striving to exceed customer expectations, whether welcoming them, assisting them, or managing the checkout process – keeping our 'two is a queue' principle in mind.


Support Our Team:
Foster a safe workplace for your colleagues and ensure adherence to all policies and procedures.

Collaborate with the Store Manager to support the team around you.

Oversee the onboarding of new team members and work with supervisors to drive continuous training and development through practical coaching.

Safeguard Financial Resources:
Lead daily meetings to ensure commercial targets, including sales, service, and inventory management, are communicated and achieved.

Ensure all products are appropriately priced, displayed, and maintained to facilitate smooth store operations.

This role is designed for individuals ready to make a difference in a dynamic retail setting. We look forward to your application if you are motivated to empower, inspire, and achieve.