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Customer Service Representative

2 months ago

Houston Texas, United States Group 1 Automotive, Inc. Full time
Job Description

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Group 1 Automotive, Inc.

About the Role:

  • Answer all incoming calls according to company policy and proper telephone etiquette.
  • Direct telephone calls to the appropriate parties as necessary.
  • Perform additional administrative responsibilities.
  • Operate an internet-based phone system.
  • Handle multiple lines.

Requirements:

  • Good communication skills both verbal and written.
  • Bilingual (English and Spanish) is a plus.
  • Must be able to work evenings.
  • Superior customer service skills.
  • Professional appearance and work ethic.

About Us:

Group 1 Automotive, Inc. is a Fortune 300 company that offers a team environment, great benefits, and ongoing training and support for its associates. We value integrity, transparency, professionalism, teamwork, and respect.

What We Offer:

  • A Great Working Environment
  • Five Day Workweek
  • Ongoing Comprehensive Development & Advancement Opportunities
  • Pinnacle Awards Program
  • Medical, Dental & Vision Insurance
  • Life & Disability Insurance
  • 401(k) with Company Match
  • Employee Vehicle Purchase Program
  • Employee Stock Purchase Plan