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Administrative and Customer Experience Leader

3 weeks ago

Chattanooga, Tennessee, United States Graybar Full time

Job Summary:

Graybar is seeking an accomplished Administrative and Customer Experience Leader to lead our branch's administrative functions and deliver exceptional customer experiences. As a key member of our branch operations team, you will be responsible for supervising administrative staff, coordinating business operations, and implementing customer-facing solutions to drive sales, financial, and service goals.

Key Responsibilities:

  • Supervise and mentor administrative staff
  • Coordinate business operations and implement customer-facing solutions
  • Manage office supplies and maintain a clean and organized workspace
  • Collaborate with Branch Manager to manage profitability, expenses, and assets

Requirements:

  • SAP and Microsoft Office experience
  • Supervisory and leadership skills; ability to motivate and support a team
  • Problem solving and conflict resolution skills
  • 5+ years experience required
  • 2 year degree preferred

Compensation:

The estimated annual salary for this position is $95,000, based on industry standards and location. In addition to competitive pay, Graybar offers a comprehensive benefits package, including medical, dental, vision, life insurance, flexible spending accounts, disability benefits, profit sharing plans, 401(k) savings plan, paid vacation and sick days, paid holidays, community time off, predictable work schedules, employee recognition program, educational reimbursement, and career development programs.