Field Service Technician
5 days ago
MSI Viking is a trusted provider of metrology solutions, dedicated to delivering superior customer service and innovative technology. We specialize in a wide range of precision measurement solutions, from advanced metrology equipment to comprehensive calibration and repair services.
We are seeking a highly motivated Field Service Technician to join our dynamic team. As a key member of our field service team, you will be responsible for ensuring that our products consistently meet quality standards and customer expectations.
Job SummaryThis role involves performing on-site installation, maintenance, and troubleshooting of our metrology equipment and systems at customer locations. You will communicate directly with clients to understand their needs and provide tailored solutions.
Responsibilities- Perform regular maintenance and repairs on field equipment
- Troubleshoot mechanical and electrical issues based on customer feedback
- Ensure compliance with safety and quality standards
- Maintain accurate records of service activities and customer interactions
- Travel to client sites as necessary, often requiring overnight stays
To succeed in this role, you must have:
- Proven experience in the field of service technology or a related role
- Strong technical skills and the ability to troubleshoot and diagnose equipment issues
- Excellent customer service and communication skills
- A valid Driver's License and reliable transportation
You will enjoy:
- Competitive pay based on skills and qualifications ($60,000 - $80,000 per year)
- Paid travel time, including overtime
- Medical, dental, disability, and life insurance
- 401k with Company match
- Paid vacation and company holidays
- Continuing Education Opportunities
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