Food and Beverage Operations Manager

4 weeks ago


Naperville, Illinois, United States Gecko Hospitality Full time
Job Summary

We are seeking a highly skilled Food and Beverage Manager to join our team at Gecko Hospitality. As a key member of our F&B Management team, you will be responsible for overseeing various aspects of food and beverage operations, including associate relations, recruitment, training, purchasing, inventory, payroll, and guest service.

Key Responsibilities:

  1. Conduct pre-shift and departmental meetings to ensure seamless operations.
  2. Manage daily F&B operations, including opening and closing duties, to maintain exceptional guest service.
  3. Develop and implement ongoing training programs for new and existing staff to enhance their skills and knowledge.
  4. Prioritize and multitask in a fast-paced environment to meet the demands of our guests and associates.
  5. Ensure service quality and consistency across all F&B outlets.
  6. Collaborate with senior F&B leadership to plan and execute special events that exceed our guests' expectations.
  7. Monitor food quality and consistency to ensure that our guests receive the best possible dining experience.
  8. Support recruiting, staffing, performance management, payroll, and scheduling efforts to maintain a high-performing team.
  9. Provide on-the-spot feedback to associates to help them grow and develop in their roles.
  10. Cultivate a positive work environment by setting standards and leading by example.
  11. Interact positively with customers to promote our services and exceed their expectations.
  12. Foster harmonious relationships with all departments to ensure seamless operations.
  13. Address and resolve guest complaints effectively to maintain a high level of customer satisfaction.
  14. Enforce company policies and procedures to ensure staff adherence and maintain a safe working environment.
  15. Understand and execute emergency procedures as required to ensure the safety of our guests and associates.

Requirements:

  • Education: College graduate or equivalent, BASSET Certification, Food Handler Certification.
  • Experience: 1-2 years in a similar Hotel F&B management role, luxury hotel experience preferred, Micros Simphony proficiency preferred.
  • Skills: Strong verbal and written communication, excellent organizational abilities, proficient in Micros, proactive and self-motivated.
  • Physical Requirements: Ability to lift up to 25 lbs, push and pull up to 50 lbs, stand for extended periods.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.

Apply today to join our team and take your career to the next level



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