Food and Beverage Operations Manager
4 weeks ago
We are seeking a highly skilled Food and Beverage Manager to join our team at Gecko Hospitality. As a key member of our F&B Management team, you will be responsible for overseeing various aspects of food and beverage operations, including associate relations, recruitment, training, purchasing, inventory, payroll, and guest service.
Key Responsibilities:
- Conduct pre-shift and departmental meetings to ensure seamless operations.
- Manage daily F&B operations, including opening and closing duties, to maintain exceptional guest service.
- Develop and implement ongoing training programs for new and existing staff to enhance their skills and knowledge.
- Prioritize and multitask in a fast-paced environment to meet the demands of our guests and associates.
- Ensure service quality and consistency across all F&B outlets.
- Collaborate with senior F&B leadership to plan and execute special events that exceed our guests' expectations.
- Monitor food quality and consistency to ensure that our guests receive the best possible dining experience.
- Support recruiting, staffing, performance management, payroll, and scheduling efforts to maintain a high-performing team.
- Provide on-the-spot feedback to associates to help them grow and develop in their roles.
- Cultivate a positive work environment by setting standards and leading by example.
- Interact positively with customers to promote our services and exceed their expectations.
- Foster harmonious relationships with all departments to ensure seamless operations.
- Address and resolve guest complaints effectively to maintain a high level of customer satisfaction.
- Enforce company policies and procedures to ensure staff adherence and maintain a safe working environment.
- Understand and execute emergency procedures as required to ensure the safety of our guests and associates.
Requirements:
- Education: College graduate or equivalent, BASSET Certification, Food Handler Certification.
- Experience: 1-2 years in a similar Hotel F&B management role, luxury hotel experience preferred, Micros Simphony proficiency preferred.
- Skills: Strong verbal and written communication, excellent organizational abilities, proficient in Micros, proactive and self-motivated.
- Physical Requirements: Ability to lift up to 25 lbs, push and pull up to 50 lbs, stand for extended periods.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
Apply today to join our team and take your career to the next level
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