Service Manager
4 weeks ago
The Allied Orion Group seeks an experienced Service Manager to oversee the physical property, general maintenance repairs, and apartment make-ready, preventative maintenance, and construction/rehabilitation projects for an apartment community. This role requires a "Whatever it Takes" attitude and the ability to lead by example, handle groundskeeping and/or pool duties as needed, and supervise maintenance staff under the direction of the Community Manager and Regional Maintenance Supervisor.
Key Responsibilities
• Coordinate, schedule, and respond to resident/management requests and work orders for occupied units.
• Coordinate, schedule, and prepare vacant apartment units for move-in.
• Coordinate and schedule appropriate safety and skills training for maintenance employees.
• Identify and correct hazardous property conditions that could place the property in a liable position.
• Order supplies and manage maintenance budget.
• Coordinate, schedule, and perform preventative maintenance on equipment and units.
Requirements
• High school diploma or equivalent.
• Five years of multi-family experience or equivalent combination of education, training, and experience that demonstrates the ability to perform the duties of this position.
• Must be able to handle plumbing repairs, tile work, HVAC equipment, appliance repair, carpentry repairs, electrical repair, and all facets of apartment make-ready.
• Must be able to operate common maintenance-related tools, including but not limited to: key machine, augers, lead detector, ampere meter, volt meter, recovery machine, manifold gauges, charging cylinders, steam clean/shampoo machine, spray paint rig, electric saws, cordless screwdriver, drill, air conditioners, boiler, water heaters, chlorine test kit, various screwdrivers, nut drivers set, pliers, various wrenches, wire crimping/stripping tool, diagonal cutter, drill bits, hammers, tape (ruler), tube cutter (copper), soldering torch, and ladders.
• Must be able to apply common sense and understanding to carry out instructions and plans.
• Will interact regularly with residents, vendors, contractors, all levels of employees, and clients, and therefore must possess excellent interpersonal skills.
• Must be able to read and write in English to read diagrams, meters, instructions, write reports, etc.
• Proficiency in using property management software(s) and Microsoft Office.
• Experience in compressor diagnosis, fire sprinklers, and irrigation systems preferred.
• Must have basic knowledge of OSHA Requirements and Local, City, and State Ordinances.
• Must supply own hand tools.
• EPA Section 608 (HVAC/Freon Recovery certification) required.
• Certifications/Permits required City or State to perform job responsibilities required.
• Training in boiler repair, plumbing, and mold detection/resolution required.
• Certified Apartment Maintenance Technician (CAMT) preferred.
• Certified Pool Operator (CPO) required.
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