Retail Customer Service Representative

1 week ago


Layton, Utah, United States Sam's Club Full time
Job Summary:

As a Retail Customer Service Representative at Sam's Club, you will play a vital role in ensuring our members have an exceptional shopping experience. Your primary responsibility will be to provide top-notch customer service, addressing member inquiries, and resolving any issues that may arise. You will also be responsible for maintaining a clean and organized store environment, ensuring that our members feel welcome and valued.

Key Responsibilities:
  • Provide exceptional customer service, responding to member inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, ensuring that our members feel welcome and valued.
  • Process member purchases, handle returns and exchanges, and provide guidance on our products and services.
  • Work collaboratively with other team members to achieve sales goals and provide a positive shopping experience for our members.

Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Ability to stand for long periods and move freely throughout the store.

What We Offer:
  • A competitive hourly wage and opportunities for advancement.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A 401(k) plan and stock purchase program.
  • Paid time off and holidays.

Why Join Our Team:
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to make a difference in the lives of our members.


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