Application Support Specialist
1 month ago
We are seeking a highly skilled Application Support Analyst to join our team at Kennedy Krieger Institute. As a key member of our IT department, you will be responsible for providing technical support and assistance to our end-users, ensuring the smooth operation of our Epic system.
Key Responsibilities:- Collaborate with the Application Manager and other stakeholders to develop, optimize, and maintain clinical applications within the Epic system.
- Provide assistance with Helpdesk support for assigned Epic applications, including troubleshooting and resolving technical issues.
- Work with end-users to determine necessary changes needed to maintain system functionality and ensure optimal support for the system.
- Participate in workflow creation, design, development, and testing of the system, analyzing technical issues and resolving Epic software-related problems.
- Consult with Subject Matter Experts to develop the application for the most optimal end-user experience.
- Epic certification in all applications in their area and other related areas within 3 months of training/date of hire.
- Bachelor's degree required.
- 0-4 years of experience in healthcare or healthcare operations required.
- Additional years of experience in programming and application support functions may substitute for a portion of the required education.
We offer a competitive salary, excellent benefits, including medical, dental, vision, 401K with match, tuition reimbursement, free parking, and child care subsidies. In addition, we provide rich professional development opportunities and a supportive work environment.
We require full COVID vaccination or documentation of medical and/or religious exemption(s) approval for this job as we are a healthcare institution committed to putting health and safety first for our patients, students, employees, and the communities we serve.
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Clinical Application Support Specialist
1 week ago
Baltimore, Maryland, United States Kennedy Krieger Institute Full timeJob SummaryThe Clinical Application Support Specialist will work with the Application Manager, other Application Support Analysts, and the training team to develop, optimize, and maintain clinical applications within the Epic system. This includes assistance with Helpdesk support for assigned Epic applications, as well as collaboration with End Users to...
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Clinical Application Support Specialist
1 week ago
Baltimore, Maryland, United States Kennedy Krieger Institute Full timeJob Summary:The Clinical Application Support Specialist will work with the Application Manager, other Application Support Analysts, and the training team to develop, optimize, and maintain clinical applications within the Epic system. This includes assistance with Helpdesk support for assigned Epic applications, as well as collaboration with End Users to...
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Clinical Application Specialist
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