Operations Coordinator

2 weeks ago


Myerstown, Pennsylvania, United States Kenco Group Full time
About the Position

The Operations Coordinator is responsible for ensuring returned product is processed per customer needs, tracking and tracing loads, entering shipment status notes, and other assigned tasks.

Key Responsibilities
  • Process returns in a timely and accurate manner
  • Inspect returned product according to quality standards
  • Handle incoming communications from customers and site leadership
  • Address customer concerns regarding return-related issues
  • Work closely with warehouse associates, Quality and Inventory teams to ensure returned product is handled properly
  • Other duties as assigned
Requirements
  • 1 year of experience in logistics is preferred, but not required
  • Strong PC skills and experience with all Microsoft Office applications
  • Excellent communications with proven ability to follow up on issues
  • Ability to work in a rapidly changing business environment
Competencies
  • Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
  • Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
  • Decision Quality - Making good and timely decisions that keep the organization moving forward.
  • Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
  • Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.
Travel Requirements

This position is expected to travel approximately 5% or less.

A passport is not required.

For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.



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