Customer Service Representative
4 weeks ago
Customer Service Representative
Aimbridge Hospitality is seeking a skilled Customer Service Representative to join our team. As a Front Desk Agent, you will be responsible for:
- Greeting and Welcoming Guests
- Maintaining the Telephone Switchboard
- Handling Guest Inquiries and Requests
- Processing Check-Ins and Check-Outs
- Delivering Excellent Guest Service
Key Responsibilities:
- Provide exceptional customer service to all guests
- Operate the front desk efficiently and effectively
- Handle guest requests and resolve issues promptly
- Work collaboratively with other departments to ensure seamless guest experience
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and conflict resolution skills
- High school diploma or equivalent required
Aimbridge Hospitality is an equal opportunity employer.
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