Healthcare Customer Service Representative

3 days ago


Burlington, Vermont, United States ImageNetLLC Full time
About the Role
As a Remote Healthcare Customer Service Representative, you will play a crucial part in delivering exceptional customer service to healthcare providers and clients. You will be responsible for accurately and efficiently reading and relaying information from client portals to providers. This position requires a solid understanding of healthcare claims processes and expertise in healthcare terminology, including ICD-9 and ICD-10 coding.

The ideal candidate is customer service oriented, able to work well under pressure, and possess excellent communication skills. You should have experience working in a customer-facing role, preferably in the healthcare industry, and be comfortable using computers and software applications. Additionally, you should be willing to learn and adapt to new situations quickly.

We offer a competitive salary of $18.00 - $20.00 per hour and a range of benefits, including flexible scheduling, opportunities for professional growth and development, and a positive work environment.

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