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Cafe Operations Manager

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Normal, Illinois, United States Urban Air Adventure Parks Full time
Cafe Lead Job Summary

The Cafe Lead is a key role within Urban Air Adventure Parks, responsible for overseeing the daily operations of the cafe and guiding the performance of team members. This is a hands-on position that requires a strong work ethic, excellent communication skills, and the ability to work well under pressure.

Key Responsibilities
  • Ensure the smooth operation of cafe services, including food preparation, presentation, and customer service
  • Lead and motivate team members to achieve high standards of quality and customer satisfaction
  • Manage inventory, supplies, and equipment to maintain efficient operations
  • Develop and implement strategies to improve cafe performance and customer engagement
  • Collaborate with other departments to ensure seamless integration of cafe services with overall park operations

Requirements
  • Minimum of 6 months to 1 year of prior food and beverage experience, preferably in a quick service or restaurant setting
  • Leadership experience preferred, with a proven track record of motivating and developing team members
  • Excellent communication, interpersonal, and problem-solving skills
  • Ability to work in a fast-paced environment, with a focus on customer satisfaction and team performance

About Urban Air Adventure Parks

Urban Air is a leading indoor adventure park and location-based entertainment company, dedicated to providing a fun and safe environment for kids and families. As a Cafe Lead, you will be part of a dynamic team that is passionate about delivering exceptional customer experiences and creating lasting memories.