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Employee Benefits Coordinator

2 months ago

California, United States Venbrook Full time

Company Overview:

Venbrook Insurance Services stands as a prominent insurance brokerage in the United States, dedicated to delivering extensive employee benefits and risk management solutions. Our workplace culture emphasizes collaboration, diversity, and innovation, which enables us to provide outstanding service to our clientele.

Position Overview:

The Client Benefits Coordinator is integral to our employee benefits service team, focusing on account retention through various support activities that ensure smooth service delivery to our clients.

Key Responsibilities:

  • Work closely with Account Representatives, Managers, and Executives to handle client-facing document requests efficiently.
  • Perform peer reviews of fundamental marketing analyses, including benefits and rates, for Benefit Analysts.
  • Assist in developing and presenting employee guides under the supervision of the service team.
  • Maintain the Venbrook internal tracking system (AMS) with up-to-date client renewal information.
  • Oversee the printing and distribution of materials for open enrollment and other relevant meetings.
  • Prepare and send Annual Legal Notices to clients as required.
  • Create open enrollment presentations using Microsoft Excel and support benefits webinars for employees and HR Managers.
  • Order supplies from carriers, ensuring accuracy and timely delivery.
  • Collaborate with the Marketing Department to produce and disseminate communication materials.
  • Assist in the implementation of new carriers, plans, or vendors, including benefits administration system setup and project management.
  • Request and organize Benefit Summaries, SBCs, and EOCs/COCs.
  • Initiate plan renewal requests from carriers or download necessary information from carrier websites.
  • Carry out additional duties and projects as assigned by management.

Qualifications:

  • A Bachelor's degree or equivalent work experience is preferred.
  • A minimum of 2 years of experience in client-facing roles related to benefits or insurance.
  • Experience in healthcare, insurance, consulting, or employee benefits sectors is advantageous.
  • An active Life and Health License is preferred or must be obtained within the first 90 days of employment.
  • Strong teamwork abilities and a dedication to contributing to team success.
  • Exceptional written communication skills, with a keen eye for detail and the capability to present numerical data effectively.
  • Demonstrated initiative and a proactive approach to professional growth and accountability.
  • Strong quality management skills with meticulous attention to detail.

Benefits:

  • Competitive salary package.
  • Comprehensive benefits including medical, dental, vision, life, and disability insurance.
  • 401k plan with employee matching contributions.
  • Paid Time Off (PTO) and recognized holidays.
  • Opportunities for professional development and career advancement.

Salary range: Up to $65,000