Patient Services Coordinator

6 days ago


Springfield, Pennsylvania, United States Children's Dental Health Full time
About the Role

We are seeking a highly motivated and customer-focused Patient Services Representative to join our team at Children's Dental Health. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients and families.

Key Responsibilities
  • Provide welcoming and respectful customer service to patients and families upon arrival and dismissal.
  • Serve as a liaison between patients and support staff by preparing patient charts and maintaining accurate records.
  • Verify patient demographic, health, pharmacy, and insurance information.
  • Schedule and confirm patient appointments.
  • Perform front office duties, including filing and scanning medical documents and office forms.
Requirements
  • Motivated and willing to learn on the job.
  • Experience working in a medical or dental practice preferred.
  • Strong customer service skills and ability to communicate effectively.
  • Demonstrated desire to work with children in a pediatric setting.
  • Experience scheduling appointments, verifying insurance, and collecting co-pays.
What We Offer

We believe in taking care of our employees and their families. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life.

  • Medical and Vision Insurance.
  • Dental Coverage with $0 premium.
  • 401(k) Plan with Company Match.
  • Generous Paid Time Off and Holidays.
  • Employee Referral Program.
  • Big savings and perks through our employee discount program.
  • Pet Insurance.
  • Cutting-edge Technology and Training.
  • Life and Disability Insurance Options.


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