Incident & Problem Resolution Specialist

Job DescriptionAs an Incident Response Specialist, you will be responsible for analyzing and classifying customer cases, troubleshooting technical issues, and providing timely support to ensure a superior customer experience. Your strong analytical and communication skills will enable you to effectively work with customers and team members to resolve...

Job SummaryAs an Incident Response Specialist at Caliber Sourcing, you will be responsible for the initial analysis and classification of customer cases, as well as following troubleshooting documentation to quickly assess the customer situation and escalate if needed. You will work closely with customers and teammates to determine improvement areas in...

Job Title: Incident Response Analyst IAt Caliber Sourcing, we are seeking a highly skilled Incident Response Analyst I to join our team. As an Incident Response Analyst I, you will be responsible for analyzing and resolving technical issues in a fast-paced environment.Key Responsibilities:Provide initial analysis and triage for incoming customer calls,...

Job Title: Incident Management LeadAmazon Stores Central Technical Operations Services (CTOS) is the first line of defense for maintaining high availability in the Amazon Retail Website. We make customer impacting events shorter, less frequent, and less severe, by providing large scale event and incident management. The Amazon Retail Website has hundreds of...

Job SummaryWe are seeking a highly detail-oriented and customer-focused Complaint Resolution Specialist to join our team at US Tech Solutions. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers by resolving complaints in a timely and professional manner.Key ResponsibilitiesInitial...

Job SummaryAs a Senior IT Specialist at Procyon TS, you will be responsible for installing and configuring hardware and software components, including disk drives, printers, keyboards, and monitors. You will also load software packages, such as operating systems and office applications, and customize current programs to meet the needs of our users....

The Texas Division of Emergency Management (TDEM) is seeking a skilled IT Support Specialist to provide technical services to all staff and stakeholders. The ideal candidate will have a strong background in IT support, with experience in desktop workstation, laptop, and tablet maintenance and support. The successful candidate will be responsible for...

Job Title: Dispute Resolution Reviewer ITMF Health Quality Institute is seeking a highly skilled Dispute Resolution Reviewer I to join our team.Job Summary:The Dispute Resolution Reviewer I will be responsible for reviewing medical records and making independent decisions based on medical evidence in accordance with statutes, regulations, and policies. The...

Job Summary:The Cloud Support Specialist will serve as an ambassador and subject matter expert supporting all Service Desk activities including incident reporting, level L1/L2 technical support, troubleshooting, and problem resolution.They will be committed to developing and improving overall service desk functions.The Product & MSP Service Desk Team is...

Job Title: Quality Assurance Specialist IIIJoin the Texas Department of Aging & Disability Services as a Quality Assurance Specialist III and play a critical role in ensuring the quality of care provided to vulnerable populations.Job Summary:The Quality Assurance Specialist III will serve as a Quality Assurance Monitoring Specialist with the Quality...

Cybersecurity Incident Response Analyst Contract Duration: 6-12 months (+potential extension) Work Arrangement: Onsite in Austin, Texas Genius Road, LLC is seeking a Cybersecurity Incident Response Analyst to manage and operate an RSA Netwitness Platform. The ideal candidate will hold the Netwitness XDR Specialist Administrator Certification and will be...

Job SummaryThis position is responsible for implementing the strategy, development, implementation, and maintenance of the information security program across Incident Response and Threat Hunting. This is a medium-level, conceptual, as well as hands-on position that requires general security experience, as well as Incident Response and Threat Hunting...

Regional Marketing Lead Job DescriptionCulture Amp is seeking an experienced Regional Marketing Lead to join our team in North America. As a key member of our marketing team, you will be responsible for developing and executing regional marketing strategies to drive new customer acquisition and expansion within our existing customer base.Key...

Job Title: Incident Response Security AnalystOracle is seeking a highly skilled Incident Response Security Analyst to join our Cloud Security team. As a key member of our team, you will be responsible for detecting, analyzing, and responding to security incidents in our cloud environment.Key Responsibilities:Perform hands-on activities including network and...

Job Title: Information Technology Support SpecialistAt Motion Recruitment, we're seeking a highly skilled IT Support Specialist to join our team. As a key member of our IT department, you'll play a vital role in providing world-class service to our colleagues across all client locations.Key Responsibilities:Drive employee productivity by equipping and...

Summary:Meta is seeking a highly motivated and detail-oriented individual to join our Law Enforcement Incident Response Team. The ideal candidate will possess a strong work ethic, excellent judgment, and exceptional partnering skills.Key Responsibilities:Bring operational excellence to a team that evaluates threat, risk, and user privacy in a time-critical...

Job Description**Job Summary:**This position provides 2nd and 3rd level internal end user technical support for services and platforms essential to the maintaining, administration, and development of the Enterprise Services. These services will fulfill the dual roles of; maintaining the highest possible level of technical and user readiness & integrity...

Job Title: AV Support TechnicianAt Diverse Lynx LLC, we are seeking a highly skilled AV Support Technician to join our team. As an AV Support Technician, you will be responsible for providing technical support for our video conferencing and event services.Key Responsibilities:Operate, maintain, and upgrade video conferencing equipment, test environment, and...

IT Support SpecialistWe're seeking a skilled IT Support Specialist to join our team at Bee Talent Solutions in Austin. As an integral member of our IT team, you'll play a crucial role in providing world-class service to our employees across all locations.In this role, you'll drive employee productivity by equipping and supporting the company's technology and...

Job Summary: We are seeking a highly skilled Quality Assurance Specialist III to join our team at the Texas Department of Aging & Disability Services. This role will play a critical part in ensuring the quality and compliance of our healthcare services. Key Responsibilities: Perform quality assurance reviews of long-term care and non-long-term care...