Nights and Weekends Customer Service Representative

1 week ago


Pottsville, Pennsylvania, United States Michaels Arts and Crafts Full time

Join our team as a Customer Service Representative in one of our Michaels stores, where you will have the opportunity to work with a dynamic group of people who are passionate about arts and crafts.

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About Us:

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  • We are the leading creative destination in North America, operating over 1,300 stores in 49 states and Canada.">
  • We offer a wide range of products and services for artists, crafters, and DIY enthusiasts.">
  • We are committed to providing exceptional customer service and creating a welcoming environment for all customers.">
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The Role:

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This is a full-time position that requires working nights and weekends. As a Customer Service Representative, you will be responsible for providing excellent customer service, answering questions, and resolving issues related to products and services.

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Your Key Responsibilities:

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  1. Provide outstanding customer service by responding promptly and professionally to customer inquiries and concerns.">
  2. Greet and assist customers in finding the products they need.">
  3. Answer questions and provide product information to customers.">
  4. Maintain a clean and organized store environment.">
  5. Work collaboratively with other team members to achieve sales goals and create a positive shopping experience for customers.">
  6. Perform opening and closing duties, including counting cash registers and completing end-of-shift paperwork.">
  7. Assist with visual merchandising, inventory management, and other tasks as assigned by management.">
  8. Participate in ongoing training and development to improve your skills and knowledge.">
  9. Maintain a high level of product knowledge and stay up-to-date on new products and promotions.">
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The Ideal Candidate:

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We are looking for a highly motivated and customer-focused individual who is able to work effectively in a fast-paced environment.

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Requirements:

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  • Able to lift up to 25 pounds and stand for long periods of time.">
  • Ability to work a flexible schedule, including nights and weekends.">
  • Excellent communication and interpersonal skills.">
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.">
  • Ability to work independently and as part of a team.">
  • Familiarity with arts and crafts or retail industry preferred.">
  • High school diploma or equivalent required.">
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What We Offer:

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We offer a competitive salary of $45,000 per year, plus benefits, including health insurance, paid time off, and opportunities for career growth and advancement.

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Estimated Salary: $45,000

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$22.00 per hour

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Salary includes annual bonuses and incentives based on performance

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Language Code: en



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