Nights and Weekends Customer Service Representative
1 week ago
Join our team as a Customer Service Representative in one of our Michaels stores, where you will have the opportunity to work with a dynamic group of people who are passionate about arts and crafts.
">About Us:
">- We are the leading creative destination in North America, operating over 1,300 stores in 49 states and Canada.">
- We offer a wide range of products and services for artists, crafters, and DIY enthusiasts.">
- We are committed to providing exceptional customer service and creating a welcoming environment for all customers.">
The Role:
">This is a full-time position that requires working nights and weekends. As a Customer Service Representative, you will be responsible for providing excellent customer service, answering questions, and resolving issues related to products and services.
">Your Key Responsibilities:
">- Provide outstanding customer service by responding promptly and professionally to customer inquiries and concerns.">
- Greet and assist customers in finding the products they need.">
- Answer questions and provide product information to customers.">
- Maintain a clean and organized store environment.">
- Work collaboratively with other team members to achieve sales goals and create a positive shopping experience for customers.">
- Perform opening and closing duties, including counting cash registers and completing end-of-shift paperwork.">
- Assist with visual merchandising, inventory management, and other tasks as assigned by management.">
- Participate in ongoing training and development to improve your skills and knowledge.">
- Maintain a high level of product knowledge and stay up-to-date on new products and promotions.">
The Ideal Candidate:
">We are looking for a highly motivated and customer-focused individual who is able to work effectively in a fast-paced environment.
">Requirements:
">- Able to lift up to 25 pounds and stand for long periods of time.">
- Ability to work a flexible schedule, including nights and weekends.">
- Excellent communication and interpersonal skills.">
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.">
- Ability to work independently and as part of a team.">
- Familiarity with arts and crafts or retail industry preferred.">
- High school diploma or equivalent required.">
What We Offer:
">We offer a competitive salary of $45,000 per year, plus benefits, including health insurance, paid time off, and opportunities for career growth and advancement.
">Estimated Salary: $45,000
">$22.00 per hour
">Salary includes annual bonuses and incentives based on performance
">Language Code: en
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