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Chief Digital Transformation Officer

2 months ago

Bridgewater, Massachusetts, United States Financial Resources Federal Credit Union Full time
About the Role

We are seeking a highly skilled and experienced Chief Digital Officer to join our Executive Leadership Team at Financial Resources Federal Credit Union. As a key member of our team, you will be responsible for leading our digital transformation journey, driving strategic digital initiatives, and enhancing member experience.

Key Responsibilities
  • Lead digital initiatives to enhance member experience, operational efficiency, and data collection.
  • Develop and implement digital strategies aligned with our organizational goals.
  • Research, identify, and evaluate emerging digital trends and technologies that align with our technology initiatives.
  • Utilize data-driven insights to continuously improve digital offerings, personalize member digital experiences, and enhance organizational processes.
  • Collaborate with business unit leaders to implement digital solutions to drive business growth and increase efficiency.
  • Ensure compliance with regulatory requirements and Credit Union policies.
Requirements
  • Working knowledge of the latest digital technologies (AI, blockchain, cloud computing, RPA, data analytics).
  • Strong strategic thinking with the ability to translate business objectives into digital initiatives.
  • Exceptional analytical, problem-solving, and communication skills.
  • Extensive knowledge of banking practices and regulatory requirements.
  • Proven track record of implementing successful digital products, services, or platforms.
  • Minimum ten years of progressively responsible management experience preferably in a financial institution, with at least five years in a senior management capacity.
  • Bachelor Degree in Computer Science, Business Management or related field, an MBA is preferred. A PMP Certification would be a plus.
About Us

Financial Resources Federal Credit Union is a not-for-profit federal credit union with locations in Somerset, Hunterdon, Middlesex, Hudson, and Union Counties. We have a history of serving our members for more than 100 years, with over $600 million in assets and serving over 29,000 members with 7 public access branches and a team of 100 employees.

What We Offer
  • Work Life Balance Programs
  • A competitive salary
  • Generous paid time off
  • Health, dental, and vision plans for employees and their families
  • Health Savings and Flex Spending Accounts
  • Paid Parental Leave Programs
  • Short and Long-Term Disability Programs
  • Company provided life insurance and low-cost supplemental insurance plans
  • 401K with 100% employer match, up to 6%, after one year and potential for additional profit-sharing contributions
  • Paid volunteer days
  • Opportunities for career advancement with continuous learning and development
  • Tuition reimbursement